You pay for your car whether you lease or buy, so it is yours. Understanding the mechanics of the car is not something everyone knows so asking the right questions when taking your vehicle to a San Antonio auto body repair shop can be a challenge. Naturally, you want to understand the work being performed on your car.
It’s important to know that you have the right to select a body shop that you choose. Your insurance company may recommend a body shop, but if you have a body shop you prefer to use, you have that option. Once you determine where to take your vehicle, you need to know what to ask about the body repair.
Learn about the body shop and its certifications
Ask others you know and read online reviews for auto body repair. You can also inquire with your local Better Business Bureau office to see if any complaints have been filed. If most responses are positive, you know the auto body shop does quality work.
Find out about the certifications held by the technicians and the body shop. There are certifications such as I-Car and ASE, plus there are certifications from auto makers that technicians earn for demonstrating to the auto maker that they know how to repair the car to that maker’s specifications. Certifications show the auto technicians are trained and knowledgeable to make the repairs on your vehicle.
Ask about warranty
Some body shops offer a warranty for their work. Inquire about what the warranty specifically covers and how long the warranty is good. The warranty may be different for any paint work than the warranty for body repair.
Washing your car
After body work on your vehicle, especially with any paint work, there may be a period to wait before washing your car to avoid the soap interacting with the paint and any possible brush marks from a car wash. You may be able to use a touch-free car wash and avoid any super concentrated soap.
If you need a San Antonio auto body repair shop, contact the highly trained technicians at ProCare Automotive and Collision. Our team is certified to work on your vehicle and we offer a warranty to back up the repairs we make. Contact ProCare today and work with your own personal service consultant to get your repairs made and be back on the road.