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It’s been a difficult time.

We have been making hard decisions with our company to keep running all our shops. We want to be available for our customers who need us across Texas. But we know all of you are facing different challenges with the current situation as well.

As you probably know, many of our employees have been furloughed. Unfortunately, our shops are not bringing in as many cars as we need to keep paying everyone.

We plan to keep our stores open throughout the term of this crisis and bring our furloughed employees back to a stable and healthy workplace. Until then, if you are one of our team members who has been furloughed, here is the page to apply for unemployment benefits.

We want you to know we are SO appreciative of all of you who have done (and continue to do) amazing work for our customers on a daily basis. You have been providing people with a safe mode of transportation and peace of mind. That is why we are an essential business.

We also want you all to make time for yourselves and your peace of mind. We have a few resources in this newsletter to help you take a breath and recharge during this stressful time.

Be good to one another and keep being a positive force for your families and communities.

- Vince Brock, ProCare CEO

ProCare’s COVID-19 Guidelines for Vehicle Drop-Off & Delivery:

  1. Customers are no longer allowed in the store; only employees.
  2. Vehicles must be cleaned with a disinfectant at drop off and pick up. If picking up car from a home, clean vehicle with a disinfectant before driving it to the shop.
  3. Any employee entering a customer’s car must have nose and mouth covered with a cloth mask, towel, or bandana.
  4. Employees must wear disposable latex or nitrile gloves when disinfecting a vehicle. Gloves should be removed after each vehicle by pulling from the wrist inside-out and discarded.
  5. Use an EPA registered household disinfectant sprayed onto a CLEAN CLOTH to wipe down all high touch areas. DO NOT spray disinfectant directly onto hard surfaces as it may cause discoloration.
    • Exterior driver side door handle
    • Steering wheel - including buttons
    • Center console - outside only
    • Gear Selector
    • Radio/HVAC Areas
    • Touchscreen
    • Start/Stop button
    • Driver door armrest
    • Window/Seat/Mirror controls
    • Rear View Mirror
    • Seatbelt Buckle & Anchor
    • Key fob
    • Other - Depending on the vehicle, ensure all other key touchpoints are wiped down
  6. Spray soft surfaces such as floor mats and car seats with an EPA Registered household disinfectant.
Frequently wash hands often with soap and water for 20 seconds. Key times to wash hands:
  • Always wash immediately after removing gloves
  • After every vendor or customer interaction
  • After blowing one’s nose, coughing, or sneezing
  • After using the restroom
  • Before eating or preparing food
*CSRs* Please print and post all these guidelines in the shop and in your office. We will send a Spanish version of our ProCare guidelines soon.

Take some time to take care of yourself

Catch up on sleep

When you’re stressed, it’s especially hard to catch the Zs you need.
  • Remember to stay away from caffeine at night and go to bed at a set time every night.
  • Power down at least a half-hour before bed.
  • Have a nightly ritual. Whatever you do, this helps signal to your body that it’s time to wind down.
Read more about how to catch up on sleep with these resources:
1. WebMD - Surprising Reasons to Get More Sleep
2. Better Sleep Council - Recovering from Lost Sleep
3. Healthline - 17 Proven Tips to Sleep Better at Night


You might need to take some time to yourself, especially if you are quarantined with several people. Even if this means sitting in the car and listening to music for 15 minutes, carving out some time to clear your mind can do wonders.
  • Try meditation. Some apps like Headspace offer free guided meditation for beginners. It doesn’t matter if you’re not “good” at it or if you don’t always enjoy it - sometimes even just slowing your brain down to try can help.
  • Exercise. For some, this is a good alone-time activity that not only clears your head but releases some feel-good endorphins.
  • Do something you enjoy. Think about what makes you feel great. For many, this is a creative activity or it could mean making cookies with the kiddos or rewatching your favorite TV show. The key is to think about what activities are rewarding to you.
  • Express your feelings. You might consider writing in a journal. Writing down your thoughts and feelings can have an enormously positive effect on your mental wellness.
Read even more tips here.

Stay healthy

You might be washing your hands and keeping your distance, but this is only part of staying healthy. To reinforce your immune system, you should get a variety of nutrients every day. This helps your body run more efficiently and give your immune system even more power to fight off COVID or the common cold.
  • Eat veggies. If you’re not used to eating veggie regularly, try to start incorporating them in foods you normally eat. Throw some spinach into a sandwich. Mix cooked broccoli in with your next pasta dish.
  • Drink water. We function best when we’re well-hydrated. Water removed toxins from the body that can have a negative impact on your immune system.
  • Stay home. Even if you have to work, try to limit the places you visit during this time. Limit the number of people you interact with. You might just save someone’s life.

Contest Winner!

Congratulations to our Employee Appreciation quiz contest winners!

Miguel Murcia - Fogle Katy
Gabriel Figueroa - ProCare Victoria
Nicole Sanchez - AMM San Marcos
Mark Riviera - ProCare New Braunfels

We will be sending you a $25 Visa gift card. Thank you to everyone who participated in our Texas Classic Food quiz!

Chicken Bacon Ranch Bubble-Up Bake

Savory comfort food in a one-dish dinner
Prep Time 10 mins
Cook Time 40 mins
Total Time 50 mins
Servings 8


  • cooking spray
  • 6 slices bacon
  • 6 tbsp butter
  • 3 cups whole milk
  • 6 tbsp all-purpose flour
  • 3 large heads of broccoli, cut into small florets
  • 3 cups shredded chicken
  • 1 can refrigerated biscuits
  • 2 tsp ranch seasoning mix


  • Preheat the oven to 350 degrees. Spray a 9"x13" baking dish with the cooking spray.
  • Cook the bacon in a large skillet until crispy. Let the cooked bacon set on a paper-towel-lined plate. Wipe the skillet clean and add the butter. Melt over medium heat.
  • Whisk in the flour and cook until bubbly. This should take about 1 minute. Stir in milk gradually and bring to a simmer. Cook until it thickens (about 2 minutes). Season with salt and pepper and stir in the broccoli before taking off of the heat.
  • Spread this broccoli mixture on the bottom of the baking dish, then layer the chicken on top.
  • Cut the biscuits into eighths and scatter on top of the chicken. Top with crumbled bacon and sprinkle with ranch seasoning. Bake about 25 minutes or until biscuits are golden and cooked through.


Alamo Boerne

  • Raymond Casey, Service Advisor, One Year

AMM Anderson Mill

  • George Vaughan, Body Tech, 24 years

AMM Buda

  • Vincent Collier, Service Advisor, One Year
  • Zachary Yarbrough, Paint Tech, 4 Years
  • Alicia Acosta, CSR, 3 Years

AMM Burnet

  • Jose Minjares-Rivas, Body Tech, 3 Years

AMM Cedar Park

  • Wade McCammon, Body Tech, 2 Years
  • Manuel Flores, Porter, 3 Years
  • Oscar Ruiz, Body Tech, 2 Years

AMM Dripping Springs

  • Dave Hardee, Service Advisor, 9 Years
  • Wade Whittington, Service Advisor, 2 Years

AMM Menchaca 1

  • Jacob Martinez, Porter, One Year
  • Ignacio Flores, Mechanic, 6 Years

AMM Ralph Ablanedo

  • Angel Siquina, Body Tech, One Year
  • Josue Ortiz, Body Helper, One Year

AMM Rutland

  • Robert Schwarz, Service Advisor, 4 Years


  • Veronica Lopez, CSR, 2 Years
  • Mario Arroyo, Body Tech, One Year

AMM Schertz

  • Samuel Mick III, General Manager, One Year
  • Coa Sieler, Porter, 3 Years

Hodges Headquarters

  • Aubrey Etue, Accountant, One Year
  • Edward Swift, Comptroller, 4 Years

Hodges Woodlands

  • Marlon Orellana, Painter, One Year
  • Phyllis McVey, Service Advisor, 2 Years

ProCare 1488

  • John Gonzalez, Porter, 2 Years

ProCare Cypress

  • Byron Villeda, Body Tech, One Year
  • Donald Henriquez, Body Tech, One Year

ProCare New Braunfels

  • Jose Zamora, Paint Tech, 2 Years

ProCare SE Military

  • Byron Villeda, Body Tech, One Year
  • Donald Henriquez, Body Tech, One Year

ProCare SW Military

  • Elisa Aguilar, Office Manager, One Year

ProCare Victoria

  • Justin Martinez, Paint Tech, 5 Years

Fogle League City

  • Clement Thompson, Body Tech, One Year
  • Edgar Flores, Paint Tech, One Year
  • Everett Hunt, Service Advisor, One Year

Fogle Katy

  • Nolan Rodriguez, Parts Specialist, One Year
  • Juan Nava, Body Tech, One Year


  • Normalinda Hernandez, Call Center, One Year
  • Bryan Pearen, Maintenance, One Year

See previous newsletters here.

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