When choosing an auto body repair shop in the area, you might wonder if San Antonio body shops are held to specific standards by a state organization or other entity. Just like every business, there are certain inspections and regulations that a body shop must pass or meet.
Any customers who may experience an issue at a collision repair center, should contact the proper governing agency or organization. In Texas, there is not a comprehensive law that governs any auto repair companies, including body shops. But there are rules for other services and if there’s not an organization that manages restrictions for the issue you may have, it’s best to speak directly with the management or ownership of the collision repair shop.
Collision Repair Shop Regulations
While there is not a law pertaining to auto body repair, there are still requirements that must be met by all body shops, including the best auto body shop San Antonio has to offer. ProCare Automotive and Collision, like all body shops, must meet environmental regulations set forth by the Texas Commission on Environmental Quality (TCEQ).
There are air, water, waste, and other stipulations, as noted on the agency’s checklist, that collision repair shops must follow every day. TCEQ ensures body shops meet these requirements and fix any issues if a body shop is in violation.
Not the Repairs You Paid to Receive
If a customer has an issue with the repairs made to his or her car, it’s possible it could fall under the Deceptive Trade Practices – Consumer Protection Act. If a customer believes the repairs were not necessary but made anyway, parts were not replaced, or if a customer was charged for a new part and a used part was installed, then a complaint can be filed with the Texas Attorney General’s office.
At ProCare, we want our customers to know if they have any concerns about the repairs made or about our operations, our managers at each location are always open to hearing your feedback and will address any problem you may have. Give us a call for a free estimate and we will show you how we can make your repair experience hassle-free.