Category: Auto Body Repair
Most drivers carry at least a minimum liability car insurance policy, as is required by state law. But many aren’t well-versed on what their policy covers.
There are several different types of coverage, but three of the most common forms are liability, collision, and comprehensive. The cause of the accident typically determines which type of coverage should be used at your auto body shop.
Liability is what most states require drivers to have. It only covers damage and injuries only for other people.
In Texas, 30/60/25 coverage is the most basic requirement. It represents $30,000 for each injured person, up to a total of $60,000 per accident, and $25 for property repairs.
Beyond this, you’ll be responsible for the expenses out-of-pocket. You may also be responsible for any costs to the other drivers’ car or hospital bill beyond what your policy covers.
This is essentially any damage costs caused by a vehicle wreck. Even if it’s a single-car crash, like if you crashed into a median or a tree, collision coverage will go toward the repair cost.
This covers your own bills in an accident. Whereas liability is only for the other party involved, this coverage is specifically for you and your vehicle.
Comprehensive coverage takes care of car repair costs for anything other than a collision. Depending on the policy, it could include the cost for a rental car during your repair.
This type of coverage can be helpful if you have hail damage, a tree falls on your car, or if you hit a deer. Most comprehensive damage happens when your car is not in motion and you, the driver, have no control over the circumstances. The amount of what will be covered in repairs depends on the type of policy.
Check your policy to see the amount of coverage. Coverage can vary and it depends on what you want to pay. If you don’t want to be out-of-pocket a lot of money for repairs after an accident, discuss this with your agent to make sure you have the coverage you want.
When an insurance company determines a car to be totaled, the they will pay its cash value up to the dollar limits on your policy.
At ProCare Automotive & Collision, auto body repair San Antonio residents recommend, our team works with a variety of insurance companies. We can answer any questions about repair costs and coverage.
For more information like this, follow ProCare on Facebook.
When an accident happens, you’ll likely need a nearby auto body shop. Insurance companies often recommend a shop from their direct repair shop program. They choose the shops they trust to meet their own standards, within the customer’s local area.
Some collision centers offer more conveniences to be on the DRP list. As a result, this makes auto body repair easier for the customer.
Recommended auto body shop
A direct repair shop meets specific criteria established by your insurance company. Your insurance agent will likely recommend a body shop nearby that is both convenient and trusted to do quality repairs.
Insurance companies routinely monitor direct repair shops to check for quality practices, so these shops are typically likely to have higher standards. This often means efficient, less expensive, and better customer service.
These shops will be a streamlined process for the customer who goes with their insurers recommendation, because those locations do not have to wait for communication back-and-forth with the agent.
Choosing a DRP
You can choose your insurer’s DRP recommendation or use a different one. The decision on where you want your car repaired is yours. However, the insurance agency might be more willing to pay for repairs through their preferred shop than one they don’t work with. It’s important to ask questions to both your insurance agent and prospective shops.
Important things to ask include whether the repairs have a lifetime warranty, whether your insurance will fully cover the repairs for one shop or another, and if the shop technicians are certified in auto body repair.
A direct repair shop in San Antonio
At ProCare Automotive & Collision, a San Antonio collision center, we are proud to be a direct repair shop that is preferred by many popular insurance companies. Our goal is to provide exceptional customer service and exceed expectations for auto body repair. We have the latest equipment to provide our team the tools necessary for quality repairs on any car. And we have technicians who are certified by a variety of auto makers.
We have multiple locations across the state. Our team will guide you through the process to make sure your experience is hassle-free!
For more information on choosing a repair shop, visit ProCare on Facebook.
Your vehicle is one of the largest purchases you make, so it’s important to protect your investment. If you have an accident, have your car repaired at a certified collision center.
Certified collision repair means technicians train through industry-leading programs, often through car manufacturers. They learn how to repair a vehicle to the maker’s specifications. If you own a luxury vehicle, the manufacturers want repairs on that vehicle to meet their standards.
There are a variety of certifications in the auto body repair industry. When researching collision repair centers, ask if that location has technicians who have received training by your automobile’s manufacturer. Once a technician reaches a minimum of two years auto body repair experience, he or she can be certified.
Also find out how often they train. As technology changes on vehicles, it is necessary to attend additional training. Advancing technology has made frequent training important in recent years.
I-CAR Gold Class
Certifications and advanced skills held by a team of technicians means they provide efficient, high-quality repairs resulting in a faster turnaround for the customer. For many shops, an experienced team is given an I-CAR Gold Class designation. ProCare is one that holds this designation.
We have 14 OEM certifications from a variety of manufacturers, such as Land Rover, Jaguar, Porsche, Honda, and others. Customers can rest assured that ProCare will repair their car properly. We also have aluminum certified repair facilities with technicians who are trained by the manufacturers on how to properly repair aluminum on their vehicles.
Re-certification and ongoing training is our commitment to guarantee the highest quality repairs to your luxury vehicle. Because our team completes extensive hours and rigorous testing, they have proven their skills mastery.
For more information about car repair and our work, follow ProCare Automotive on Facebook.
Nearly 20 years ago, a new collision center, ProCare Automotive and Collision, opened its doors in San Antonio. Today, our company experiences growth while maintaining a focus on high quality auto body repair. We are now in cities across central, south, and southeast Texas.
ProCare now offers collision repair in other cities such as Austin, Houston, and Victoria. We chose for our next location to return where it all started.
SW Military Drive Collision Center
ProCare started in 1999 with a location on SE Military Drive in San Antonio. After years of expanding, ProCare opened its 29th location on SW Military Drive down from the original body shop. The goal of the company’s fifth San Antonio location is to make high-quality collision repair more convenient for southwest San Antonio residents.
This new collision center adds about 20 new employees to the more than 550 who work for ProCare. This includes technicians, estimators, customer service staff, and office staff.
High-quality auto body repair
ProCare offers collision repair, auto paint services, and paintless dent repair. Auto technicians train on industry standards in repair from vehicle makers. As a result, our team has the skills to repair any vehicle.
Among the certifications our shops hold is the iCar Gold Class certification. Most noteworthy, the collision repair industry considers iCar Gold Class the highest training achievement. Our technicians train for this every year. Also, we designate skilled experts in four key collision repair roles. Those roles are estimator, non-structural technician, steel structural technician, and refinish technician.
Contact our team to schedule a free estimate or try our Smartphone Estimating Tool. Our services are backed by a National Limited Lifetime Warranty. Likewise, our paint services are backed by Axalta Nationwide Guarantee. We stand behind the work performed on your vehicle.
Our goal is to make auto body repair hassle-free so you can get back on the road.
We all know that when it comes to car work, a customer’s decision is made on trust. What company, repair tech, or information do they trust most? A recent survey found that out of a late-night host lineup, Jimmy Kimmel has earned the most trust with car owners.
The Car Care Council asked more than 22,000 car owners nationwide which late-night TV host they would trust the most to fix their cars. The lineup includes Jimmy Fallon, Stephen Colbert, James Corden and Trevor Noah.
Jimmy Kimmel, host of ABC’s Jimmy Kimmel LIVE! barely beat out Jimmy Fallon, host of NBC’s Tonight Show for the title of Most Trusted to Work on My Car.
“April is National Car Care Month, and with trust being a strong determining factor in choosing care maintenance and repair professionals, we thought it would be fun to ask vehicle owners which late-night TV host they would trust most work on their cars,” said Rich White, executive director, Car Care Council.
While no one is asking you to get serious work done by a celebrity, it’s important to do research on the body or repair shop you want to go to before bringing your car in.
The team at ProCare Automotive & Collision, a body shop San Antonio, Texas residents have recommended for nearly 20 years, focuses on operational excellence and providing you with the highest quality collision repair. Our technicians are certified, and we provide a warranty on repairs and paint.
For more content like this, follow ProCare on Facebook.
We all know that choosing a company you trust is vital for something as important as your car. However, there are other reasons reputable auto shops are often the way to go.
One of the biggest benefits is that more locations = more resources.
When a collision repair shop has more than one location, typically they have more resources. For example, one shop can call on another location for parts needed. If one location does not have necessary tools, it could rely on another location to help with the repairs.
The same goes with specific equipment used to work on your vehicle. Some shops do not have the same level of technology as others. Bigger brands will typically have newer technology because they’re better able to provide them. So even if the location nearest you does not have the specific equipment you need for your car, it’s likely there is another shop nearby that does.
A reputable auto body service will have a larger pool of technicians who have a variety of training and different knowledge. The technicians can connect with each other for expert opinions, or be able to give each part of the work to someone specialized in that sort of repair.
If you live in one part of San Antonio, but work in another area, multiple body shop locations are convenient. For example, if the collision repair shop offers a warranty, you could have the issue resolved at any location.
If you are a repeat customer, the body shop should have access to your car history at any location. And when a shop is big enough to have more than one location, it’s likely the company has had success in serving customers at other locations, allowing it to expand.
At ProCare Automotive and Collision, a San Antonio body shop, we have locations north and south, plus locations in Live Oak and in Victoria, Texas. Additionally, we have collision centers located in the Greater Austin area and in the Houston area that are part of our ProCare family.
For more information, follow ProCare on Facebook.
Technology changes just about everything. It provides safety features on cars and added conveniences. Your phone also helps you make informed decisions about what auto body shop to choose.
Your smartphone can now make your collision repair simpler. ProCare Collision offers a smartphone estimating tool that customers can use anywhere, and get a preliminary estimate without stepping into the shop.
Use your phone to get a collision repair estimate
When you have car damage and need repairs made quickly, this is a fast way to start the process. You can have the estimate tool texted to you from the ProCare Collision website.
To start, take photos of the damage, submit them through the tool, and receive an estimate via email within 24 hours. Then, you’ll have an idea of a baseline cost for your vehicle repair with ProCare.
Benefits of a smartphone estimating tool
This tool helps you get the repair process started right away. It can be done at any time of the day or night that is convenient to you. Once you have an idea of the cost and what it may take to repair the vehicle, you can begin working with the ProCare Collision team to have the repairs started.
Keep in mind that estimates provided from photos are only a preliminary estimate based on visible damage and that could change once a technician inspects the car more thoroughly. There could potentially be damage that isn’t visible to the eye, such as mechanical or to the car’s computer system.
For companies with fleet vehicles, using the Smartphone Estimating Tool can be beneficial so it doesn’t take vehicles or the employee away from work on the job.
ProCare launched the estimating tool to make the auto body repair process more efficient and hassle free. Use the tool to get your free estimate and we’ll get you back on the road.
For more information, visit ProCare on Facebook.
You step out of your car, and you take a look at the damage to your vehicle. That’s the moment you know it’s more than a fender bender. You may ask yourself “Is my car totaled?”
It’s unlikely you’ll find out at the scene of a crash: The car’s value and body shop repair cost determines if it is repairable. It’s also important to know your insurance policy and the process to file a claim for repairs, which can make the process of repairs more affordable and/or timely.
What to Do With a Car Totaled Accident
The repair team will inspect the damage, complete the repair estimate, and compare it with the car’s current value. If the repair estimate is more than the current car value, the insurance will not qualify it for repair.
For example, a car with a value of $5,000 that needs $7,000 worth of repair will not qualify.
Check your insurance policy to know what you should expect with a vehicle that is not repairable. In most cases, the insurance company will issue you a check for the value of the car. If you do not agree with the amount, you can get quotes from used car dealers, view prices online, and note any additional or special features on your car. Show this documentation to the insurance company to dispute the amount.
Keeping a Totaled Vehicle
Cars hold sentimental value for many and some choose to repair a totaled vehicle.
Contact your insurance company as soon as possible. The insurance company will subtract the vehicle’s salvage value from the amount it planned to pay you. To drive the car again, you need a salvage title. Repairs are your responsibility.
If you want a totaled car fixed, find a body shop you trust to provide an accurate estimate to repair the vehicle.
At ProCare Automotive and Collision in San Antonio, we have experienced and trained technicians who know exactly what it will take to repair the vehicle back to a safe and drivable condition again.
For more posts like this, visit ProCare Automotive and Collision on Facebook.
Manufacturers continuously modify what they use to make cars, and more vehicles are now being made with aluminum. As a result, more than a million aluminum cars on the road. Because of this, experienced body shops are getting certified to work on aluminum body work.
Using aluminum weighs less, making the vehicle more fuel efficient and attractive to car buyers. Adding aluminum reduces the weight of the vehicle by hundreds of pounds. That is good for car owners.
But repairing aluminum vehicles presents a challenge. Because of this, if you own a vehicle made from aluminum you need to find a certified collision repair shop. Ask if that body shop has aluminum certified technicians.
Why Aluminum Collision Repair is Different
The debut of the aluminum Ford F-150 presents a new challenge for some auto body repair shops. Repairing vehicles that are not made primarily of steel takes training and the right tools. This can be costly for some smaller collision repair shops.
Repairing the trucks means shops need certification from Ford to make repairs. As a result, Ford modified the process and added certification requirements to other vehicles, including the Lincoln Navigator. Certified shops qualify to fix Lincolns with an additional training course from Ford.
More Aluminum on The Roads
It is no longer just Ford producing aluminum-made cars. In addition, GM is launching a “mixed materials strategy” with its 2019 Chevrolet Silverado. The company says training from the manufacturer will be necessary for any San Antonio body shops. Consequently, collision repair shops invest thousands of dollars in tools and training to make the repairs.
ProCare Automotive and Collision, a body shop in San Antonio, has certified technicians. Our technicians train with manufacturers. They know how to repair a vehicle precisely to the manufacturer’s specifications. Contact our team, or use our Smartphone Estimating Tool, to get a free estimate for collision repair on your vehicle.
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Car owners want a vehicle to keep them safe in an accident. Driving on San Antonio’s busy roads means with more vehicles car accident likelihood increases. Due to this, there is a resource to find safe vehicles. Each year, the Insurance Institute for Highway Safety (IIHS) announces the cars for its Top Safety Pick.
If you plan to buy a new vehicle, look at the list of Top Safety Picks. Finally, find a collision center that is certified to repair your car.
Safest Vehicles for 2017 and 2018
If you want a pre-owned vehicle and find a 2017, the IIHS considers these cars as the safest models: Chevrolet Volt, Volvo S60, Toyota Prius Prime, Subaru Impreza, Genesis G80, Genesis G90, Volvo V60, Nissan Maxima, Lexus RC, and the Subaru Legacy.
For newer 2018 models, the IIHS ranked these vehicles as the safest: Kia Forte, Kia Soul, Subaru Impreza, Subaru WRX, Subaru Legacy, Subaru Outback, Toyota Camry, BMW 5 series, Genesis G80, Genesis G90, Lincoln Continental, Mercedes-Benz E Class sedan, Hyundai Santa Fe, and the Mercedes-Benz GLC.
Use Certified Collision Repair
If you own one of these vehicles, find a local auto body shop. Ask someone if the shop offers certified collision repair. The manufacturer trains the technicians to make the repairs for the technology and body of each vehicle model. Because of the specific training, this ensures a better quality repair to your vehicle.
At ProCare Automotive & Collision, a San Antonio body shop, our technicians train regularly to repair the newest vehicles and luxury vehicles. For a quick, free estimate, check out our Smartphone Estimating Tool to get the process started. Then, our team can guide you through the repairs. They can help with an insurance claim and ensure the repairs are efficient.