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Category: Auto Body Repair

As a driver in Texas, you probably carry at least the minimum auto liability insurance or more if you choose. When you establish your policy, an agent reviews the details with you. Don’t wait until you are researching auto body repair San Antonio residents recommend to understand what the policy covers.

There are several different types of coverage, but two of the most common forms that pay for repairs are collision and comprehensive. What caused the accident will normally determine which type of coverage should be used at a San Antonio auto body shop.

insurance auto body repair san antonio

Collision Coverage

Liability insurance only covers damage and injuries for other people. In Texas, 30/60/25 coverage means basic coverage. If your vehicle has damage, the auto body repair will be an out-of-pocket expense. You may also be responsible for any costs beyond what your policy covers.

If you carry more than liability, check your policy to see the amount of coverage you have for damage. When an insurance company totals a car, the insurance company pays actual cash value of the vehicle up to the dollar limits on your policy.

Comprehensive Coverage for Auto Body Repair

Comprehensive coverage takes care of the repair or replacements costs of your car for anything other than a collision. Depending on the policy, it could include the cost for a rental car during collision repair.

This type of coverage can be helpful if you have hail damage, a tree falls on your car, or if you hit a deer. The amount of what will be covered in repairs depends on the type of policy.

Coverage can vary and it depends on what you want to pay. If you don’t want to be out-of-pocket a lot of money for repairs after an accident, discuss this with your agent to make sure you have the coverage you want.

At ProCare Automotive & Collision, auto body repair San Antonio residents recommend, our team works with a variety of insurance companies. We can answer any questions about repair costs and coverage. Give us a call for a free estimate and we will guide you through the repair process, including an explanation of what your policy will cover.

When an accident happens, you need a local auto body shop. Insurance companies often recommend a shop from the direct repair shop program, or DRP. The best San Antonio collision centers earn an insurance company’s approval for its recommendations.

Insurance companies provide the recommendation to help customers find an auto body shop. Some collision centers offer more conveniences to be on the DRP list. As a result, this makes auto body repair easier for the customer.

what is a direct repair shop?

Recommended Auto Body Shop

A direct repair shop in San Antonio meets specific criteria established by your insurance company and is part of the DRP. Your insurance agent will likely recommend a body shop in San Antonio. You can choose that collision center or use a different one. The decision on where you want your car repaired is up to you.

Insurance companies routinely monitor direct repair shops to check for quality standards so they can maintain the status on the DRP. These shops feature a more streamlined process because those locations do not have to wait for an insurance adjuster to write the estimate and order parts. Ask your agent if there is a lifetime guarantee offered for using a shop on the DRP.

A Direct Repair Shop in San Antonio

At ProCare Automotive & Collision, a San Antonio collision center, we are proud to be a direct repair shop that is preferred by many insurance companies. Our goal is to always provide exceptional customer service and exceed expectations for auto body repair. We have the latest equipment to provide our team the tools necessary for quality repairs on any car. And we have technicians who are certified by a variety of auto makers.

We have multiple locations in San Antonio to conveniently serve you, including one on Fairdale, one on SE Military, and one on SW Military. We also have locations in Live Oak and New Braunfels. Give us a call to schedule a free estimate or use our Smartphone Estimating Tool to get an estimate before visiting one of our shops. Our helpful team will guide you through the process to make sure your experience is hassle-free!

When your car needs auto body repair, you want to trust the technicians is trained to perform high-quality collision repair. But what if a celebrity fixed your car? Would you trust that person?

Would you trust a celebrity with auto body repair

In a survey, the Car Care Council asked more than 22,000 car owners nationwide which late-night TV host they would trust the most to fix their cars. Jimmy Kimmel, host of ABC’s “Jimmy Kimmel LIVE!” beat out Jimmy Fallon, host of NBC’s “Tonight Show” by two-tenths of a percent for the title of “Most Trusted to Work on My Car.”If you have a car accident, how do you know which San Antonio auto body shop can be trusted to fix your car? Keep three things in mind when you take your vehicle to a collision center.

Certifications

In the collision repair industry, there are certifications that are indicators of the training the technicians have completed. Before you have an auto body shop repair your car, ask if the shop offers certified collision repair. If so, find out if the body shop technicians have been certified by the manufacturer of your car and how often they train.

When the technicians train to get their certifications, the manufacturer instructs them on the specific methods and tools necessary to repair the car back to the factory condition. If the San Antonio body shop you choose offers certified collision repair for your make of vehicle, then you know that location not only has technicians who have been certified, but the shop also has the right tools to make the proper repairs.

Warranty

Most collision centers that offer quality auto body repair will back the work they do with a warranty. Ask what the warranty covers and for how long. Some shops offer a separate warranty for paint work.

Quality

Ask about the quality of work performed by the body shop San Antonio people you know would recommend. Find out if the repairs satisfy those you know. For example, ask if the paint work matched the original factory paint and were there any blemishes.

The team at ProCare Automotive & Collision, a body shop San Antonio, Texas residents have recommended for nearly 20 years, focuses on operational excellence and providing you with the highest quality collision repair. Our technicians are certified, and we provide a warranty on repairs and paint. Use our Smartphone Estimating Tool to get a fast estimate that is always free.

When choosing body shop businesses, think about finding a reputable auto body repair company with multiple locations.

There are several factors to consider. Inquire if the auto body shop has more than one location in the area. That can provide benefits for better service.

why should I choose a local auto body shop with multiple locations
Why does it matter if my local auto body shop has more than one location?

Resources

When a collision repair shop has more than one location, typically they have more resources. For example, one shop can call on another location for parts needed.

There is a larger pool of technicians who have a variety of training and different knowledge. The technicians can connect with each other for expert opinions.

If one location does not have necessary tools, it could rely on another location to help with the repairs.

Customer Convenience

If you live in one part of San Antonio, but work in another area, multiple body shop locations are convenient. For example, if the collision repair shop offers a warranty, you could have the issue resolved at any location.

If you are a repeat customer, the body shop should have access to your car history at any location. And when a shop is big enough to have more than one location, it’s likely the company has had success in serving customers at other locations, allowing it to expand.

At ProCare Automotive and Collision, a San Antonio body shop, we have locations north and south, plus locations in Live Oak and in Victoria, Texas. Additionally, we have collision centers located in the Greater Austin area and in the Houston area that are part of our ProCare family of collision centers. Give us a call today at any one of our locations that is convenient to you and we’ll make sure you have a hassle-free repair experience.

A car sits on the side of the road with tall flames coming out of it, and a plume of dark smoke.
You might have a feeling your car is totaled, but you can still have its value assessed by your insurance.

You step out of your car, and you take a look at the damage to your vehicle. That’s the moment you know it’s more than a fender bender. You may ask yourself “Is my car totaled?”

It’s unlikely you’ll find out at the scene of a crash: The car’s value and body shop repair cost determines if it is repairable. It’s also important to know your insurance policy and the process to file a claim for repairs, which can make the process of repairs more affordable and/or timely.

 

What to Do With a Car Totaled Accident

The repair team will inspect the damage, complete the repair estimate, and compare it with the car’s current value. If the repair estimate is more than the current car value, the insurance will not qualify it for repair.

For example, a car with a value of $5,000 that needs $7,000 worth of repair will not qualify.

Check your insurance policy to know what you should expect with a vehicle that is not repairable. In most cases, the insurance company will issue you a check for the value of the car. If you do not agree with the amount, you can get quotes from used car dealers, view prices online, and note any additional or special features on your car. Show this documentation to the insurance company to dispute the amount.

Keeping a Totaled Vehicle

Cars hold sentimental value for many and some choose to repair a totaled vehicle.

Contact your insurance company as soon as possible. The insurance company will subtract the vehicle’s salvage value from the amount it planned to pay you. To drive the car again, you need a salvage title. Repairs are your responsibility.

If you want a totaled car fixed, find a body shop you trust to provide an accurate estimate to repair the vehicle.

At ProCare Automotive and Collision in San Antonio, we have experienced and trained technicians who know exactly what it will take to repair the vehicle back to a safe and drivable condition again.

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A close-up of a shiny silver car, light reflecting on the hood and windshield.
Aluminum cars may not look different, but they require different care at the body shop.

Manufacturers continuously modify what they use to make cars, and more vehicles are now being made with aluminum. As a result, more than a million aluminum cars on the road. Because of this, experienced body shops are getting certified to work on aluminum body work.

Using aluminum weighs less, making the vehicle more fuel efficient and attractive to car buyers. Adding aluminum reduces the weight of the vehicle by hundreds of pounds. That is good for car owners.

But repairing aluminum vehicles presents a challenge. Because of this, if you own a vehicle made from aluminum you need to find a certified collision repair shop. Ask if that body shop has aluminum certified technicians.

 

Why Aluminum Collision Repair is Different

The debut of the aluminum Ford F-150 presents a new challenge for some auto body repair shops. Repairing vehicles that are not made primarily of steel takes training and the right tools. This can be costly for some smaller collision repair shops.

Repairing the trucks means shops need certification from Ford to make repairs. As a result, Ford modified the process and added certification requirements to other vehicles, including the Lincoln Navigator. Certified shops qualify to fix Lincolns with an additional training course from Ford.

More Aluminum on The Roads

It is no longer just Ford producing aluminum-made cars. In addition, GM is launching a “mixed materials strategy” with its 2019 Chevrolet Silverado. The company says training from the manufacturer will be necessary for any San Antonio body shops. Consequently, collision repair shops invest thousands of dollars in tools and training to make the repairs.

ProCare Automotive and Collision, a body shop in San Antonio, has certified technicians. Our technicians train with manufacturers. They know how to repair a vehicle precisely to the manufacturer’s specifications. Contact our team, or use our Smartphone Estimating Tool, to get a free estimate for collision repair on your vehicle.

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Car owners want a vehicle to keep them safe in an accident. Driving on San Antonio’s busy roads means with more vehicles car accident likelihood increases. Due to this, there is a resource to find safe vehicles. Each year, the Insurance Institute for Highway Safety (IIHS) announces the cars for its Top Safety Pick.

If you plan to buy a new vehicle, look at the list of Top Safety Picks. Finally, find a collision center that is certified to repair your car.

safe vehicles and vehicle car accident repair

Safest Vehicles for 2017 and 2018

If you want a pre-owned vehicle and find a 2017, the IIHS considers these cars as the safest models: Chevrolet Volt, Volvo S60, Toyota Prius Prime, Subaru Impreza, Genesis G80, Genesis G90, Volvo V60, Nissan Maxima, Lexus RC, and the Subaru Legacy.

For newer 2018 models, the IIHS ranked these vehicles as the safest: Kia Forte, Kia Soul, Subaru Impreza, Subaru WRX, Subaru Legacy, Subaru Outback, Toyota Camry, BMW 5 series, Genesis G80, Genesis G90, Lincoln Continental, Mercedes-Benz E Class sedan, Hyundai Santa Fe, and the Mercedes-Benz GLC.

Use Certified Collision Repair

If you own one of these vehicles, find a local auto body shop. Ask someone if the shop offers certified collision repair. The manufacturer trains the technicians to make the repairs for the technology and body of each vehicle model. Because of the specific training, this ensures a better quality repair to your vehicle.

At ProCare Automotive & Collision, a San Antonio body shop, our technicians train regularly to repair the newest vehicles and luxury vehicles. For a quick, free estimate, check out our Smartphone Estimating Tool to get the process started. Then, our team can guide you through the repairs. They can help with an insurance claim and ensure the repairs are efficient.

If you take your vehicle to a collision center for repair and the body shop stays busy, it can mean a couple of things. Potentially a sign of a good body shop is that they’re busy. It may also have something to do with a couple of recent surveys where Texas is not ranked in the top 5 for safe drivers. Part of the reason for this is commuting and car accidents.

We all know if you drive some of San Antonio’s busiest roads frequently, especially during rush hour, you increase your risk for an accident. The two surveys give a glimpse at life driving on Texas’ busy roads and why so many are searching on their phones for “collision repair near me.”

Best Driving Records

A recent survey took a look at the number of fatal car accidents for every state and determined the five states with the best driving records. Texas is not listed in the top five and it may have something to do with the population in Texas being greater and the state having more roads than those considered to have the best driving records. The top five states are Rhode Island, New Hampshire, Minnesota, Massachusetts, and Wisconsin.

This does not reflect total number of car accidents in states, only those in which someone was killed. A San Antonio collision center, along with law enforcement, can certainly provide a better glimpse of car crashes in specific areas.

Tolerable Commutes

Living in a metro area like San Antonio, you probably expect traffic and long commutes. It probably doesn’t surprise anyone that Texas did not make the top 5 for Most Tolerable Commutes. South Dakota, North Dakota, Montana, Nebraska, and Wyoming made the top of the list. Texas ranks 16th from the bottom of the list with a mean travel time to work of 25 minutes.

A shorter commute does not necessarily mean you won’t have a car accident. Whether a state has the best driving record or best commute, it’s important to know which San Antonio body shop you choose to repair your vehicle, should you have an accident.

While Texas may not have the best driving record or the best record for low commuting car accidents, it is home to the San Antonio ProCare Automotive and Collision family of body shops. Our certified technicians can help you with all of your auto body repair needs. Give one of our shops that is closest to you a call and schedule a free estimate. Or try our Smartphone Estimating Tool to get a fast estimate at your convenience.

It is challenging to know about quality auto body repair from local body shop. Unless you have experience working at a collision center. Proper repair takes several steps. Every San Antonio body shop should follow five basic steps.

When you take your car to a body shop, you ensure better quality if you know and inquire about these steps.

quality auto body repair can be hard to find.

Pre-Scan

To find mechanical damage, technicians perform a pre-scan on a car. This identifies issues beyond cosmetic damage. With the force of a collision, it can break essential working parts. A pre-scan finds those broken parts.

Review Procedures

Once a technician finds all the damage, that technician must review internal protocols and the manufacturer’s repair procedures. This affects safety.

For example, if a technician does not use a recommended tool to make a repair, it could make the car unsafe to drive. Technicians must follow recommendations for safety reasons.

Perform Quality-Control Checks

All San Antonio body shops have a standard quality checklist. This is where a recommendation for the best auto body repair San Antonio residents can recommend will help. If people you know refer a shop because of the quality of work, you know the technicians and team are thoroughly checking your car to make sure the highest quality repairs are made.

Post-Scan

After the team does its own visual and operational inspection of the vehicle, a post-scan of the car’s computer system is also necessary to make sure the system does not show any parts still broken or parts not working after repairs. If the repairs are made according to the procedures, there should not be any issues during the post-scan.

Clean Car

All body shops should clean a car after a repair inspection. This goes beyond customer service because it is a way for the customer to do your own quality inspection. If your vehicle needed auto painting, you should inspect the car in the daylight and look for any streaks, dirt flecks in the paint, bubbles, or if the paint does not match the factory paint.

The team at ProCare Automotive & Collision follows these steps and many others to ensure the highest quality collision repair. Contact our team to schedule a free estimate and ask about our quality checks. We believe in getting you back on the road in a vehicle that is safe to drive again.

A pair of hands hold several marble-sized hailstones.
Hail can cause a lot of body damage.

Hailstorms in Texas take a toll on vehicles. They can leave behind a Texas-sized path of destruction to property, including cars. That leaves many car owners in need of hail damage repair. According to a recent study, Bexar county comes in at number 11 for the most wind and hail insurance claims during the past decade. This explains why, after a hailstorm, body shops are busier than usual.

Monitor weather reports to protect your vehicle in a garage or under an awning to prevent hail damage. A severe storm can leave sizable damage to your car.

Assess the Damage

Once the storm has passed, take a look at your car. If the hail was large in size, the damage may be obvious. Your vehicle may not be drivable if it has a smashed windshield. Walk around the entire vehicle to check the condition of the headlights, taillights, and the roof of the car.

With smaller hail, the damage may not be visible until you get close to your car. If you can, get your vehicle in direct light. When the light shines on the car, you may notice a dimple effect that looks like a golf ball. Look for missing paint.

Take Photos

Take close-up and wider photos to show the full extent of the damage. This will be helpful for the insurance company and auto body shop.

Review Your Insurance Claim

You may recall what your insurance policy covers. However, it is always good to refer back to it when you have damage. Find out what it covers in relation to storm damage and, specifically, hail.

Depending on the type of policy you have, it may cover hail damage under collision repair. It may also include coverage for paintless dent repair (PDR). PDR typically costs less than collision repair. Some insurance companies will cover the full cost of PDR, depending on the type of policy. If you have coverage for both, this will be helpful if you have the option for PDR.

Types of Hail Damage Repair

A blue car with several hail dents on its roof.
Some forms of hail damage don’t require collision repair. If the paint is not chipped, consider paintless dent repair.

When you get an estimate, find out if the technicians are certified by the manufacturer and to perform PDR. This ensures the repairs meet your vehicle manufacturer’s specifications.

Sometimes it is difficult to know whether your car needs auto body repair, or if paintless dent repair will be sufficient. Take a close look at the damage, and weigh the pros and cons of hail damage repair before making a final decision.

PDR works well to repair most hail damage. It has been proven to be effective enough for hail damage repair that some insurance companies will set up temporary PDR facilities after a hailstorm to take care of the damage. This method saves time and money, compared to collision repair.

Because it leaves the original paint in place, your car will maintain its original factory paint. You’ll want someone well-trained to perform this repair because it requires accessing the back side of the panel where the damage is located, then rubbing and shrinking the dent with special tools. This is a faster process than standard auto body repair.

However, if you have paint damage caused by the hail your vehicle will require collision repair. Take your vehicle to a certified collision repair shop when you need this type of dent repair. This ensures the paint work matches the original factory paint. Also, any dents close to a panel’s edge or large dents may require collision repair and not PDR.

Buying a Hail Damage Car – Repair it or Not?

Depending on how significant the damage is to the car, you may find a great deal on a car with hail damage. In many cases, a hailstorm may only cause cosmetic blemishes, but do your homework if you plan to purchase a used vehicle with any signs of hail damage.

Have a technician take a close look at the car. There could have been more damage and only some of it was repaired. Also, contact your lender if you are financing to make sure you can finance a damaged vehicle. Notify your insurance agent of the damage and inquire if you are still eligible for comprehensive insurance.

It is up to you if you choose to have the vehicle repaired after you purchase it or if you don’t mind driving with some dents on the vehicle.

Find a Body Shop

Hailstorms are the perfect example that you never know when you may need hail damage repair. Your car could be parked in front of your home when a storm passes and within minutes, you have damage. That is why it’s beneficial to do some research to find the right collision center before anything happens.

Whether you use PDR or collision repair, you will want to find a location that offers certified collision repair. This means the technicians have been trained by various manufacturers to properly make repairs for the car to return back to its factory condition. When researching various shops, find out if the technicians are trained by your vehicle manufacturer and how often they are certified.

At ProCare Automotive & Collision, a San Antonio body shop, our technicians are trained and certified to perform PDR or collision repair. If you have hail damage, use our Smartphone Estimating Tool for a free and quick estimate. You can also contact one of our locations near you to speak with someone directly. Our goal is to provide you efficient auto body repair, so you can get back on the road. 

 

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