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Help! I had an accident. How do I find the best collision center near me? The repair process will be more efficient if you understand how the process works before you take your car to the shop.

Many commonly asked questions customers have can be addressed ahead of time. Being prepared by having the answers in mind before your visit to the shop will make the process faster and more efficient.

Oh, no! An accident! What should I know before I find a collision center near me?

Choosing a Collision Center

Your insurance company may recommend an auto body shop, but the decision for where you want your car repaired is yours. What is known as a direct repair shop, or DRP, means that shop has met specific criteria established by your insurance company and is a preferred shop. These shops are consistently monitored to maintain their status with insurance companies. Working with a DRP means the process is also more streamlined. These shops do not have to wait for an insurance adjuster to write the estimate and order parts.

Getting an Estimate

When the technician can view your car in person, the estimate will be most accurate. To get an idea of approximately how much the repairs may cost, you can use a Smartphone Estimating Tool to get the process started. Keep in mind that the estimate is based only on what can be seen from the photos. A technician will need to look at the car to determine if there is any damage that cannot be seen.


You may hear about various certifications that a body shop holds. Typically those do mean something to the customer. Before committing to a collision repair shop, ask if the technicians are certified by the manufacturer of your car. This means the technician has been trained by the vehicle maker. They understand how to make repairs specific to your car and by the manufacturer’s recommendations. Find out how often the technicians train, especially if your vehicle is brand new.

The team at ProCare Automotive and Collision in San Antonio, is a direct repair shop for most insurance companies. Our technicians are routinely certified by manufacturers to provide high quality repairs on newer and older cars. Try our estimating tool to get a fast estimate and see how our repair process is easy and efficient.

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