When you take your car to a San Antonio body shop, you expect quality repairs. If the repairs are not made properly or not what you requested, you have the right to point out what is not correct or what you do not like.
When you pick up your vehicle, take the time to look at your vehicle. Any repairs that are not correct need to be addressed immediately with the auto technician.
What to Look For After Collision Repairs
Once you look at your car and the overall appearance looks acceptable, take a closer look at the specific area where the repairs were made. Look for gaps between body panels and make sure all doors, the hood, and the trunk, hatch, or tailgate all open and close smoothly.
If there was damage to the front of the vehicle, turn on the headlights to make sure they are aligned and work. If there was any paint work, make sure that the color and texture match up with the rest of the vehicle.
Reporting Repair Issues and Warranty
If the car appears to be repaired correctly, check the receipt for the work before you leave the shop. If you believe the shop did not do work they claimed to do, that is illegal in Texas. Contact the Texas Attorney General’s office if you have any issues with disputing a charge that may be illegal.
Some issues with repairs may not be noticeable right away, such as wheel alignment. At ProCare Collision, a San Antonio Auto Body Shop, we stand behind the quality of our work and for issues such as this, our work is backed by a National Limited Lifetime Warranty. And our paint services are backed by Axalta Nationwide Guarantee. If issues relating to the repairs are noticed after you leave the body shop, contact the shop as soon as possible and provide a receipt from the repair work.
Contact our team at ProCare and one of our certified technicians will provide high quality repairs to your vehicle. And remember, our estimates are always free.