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Tag: collision center

When an accident happens, you need a local auto body shop. Insurance companies often recommend a shop from the direct repair shop program, or DRP. The best San Antonio collision centers earn an insurance company’s approval for its recommendations.

Insurance companies provide the recommendation to help customers find an auto body shop. Some collision centers offer more conveniences to be on the DRP list. As a result, this makes auto body repair easier for the customer.

what is a direct repair shop?

Recommended Auto Body Shop

A direct repair shop in San Antonio meets specific criteria established by your insurance company and is part of the DRP. Your insurance agent will likely recommend a body shop in San Antonio. You can choose that collision center or use a different one. The decision on where you want your car repaired is up to you.

Insurance companies routinely monitor direct repair shops to check for quality standards so they can maintain the status on the DRP. These shops feature a more streamlined process because those locations do not have to wait for an insurance adjuster to write the estimate and order parts. Ask your agent if there is a lifetime guarantee offered for using a shop on the DRP.

A Direct Repair Shop in San Antonio

At ProCare Automotive & Collision, a San Antonio collision center, we are proud to be a direct repair shop that is preferred by many insurance companies. Our goal is to always provide exceptional customer service and exceed expectations for auto body repair. We have the latest equipment to provide our team the tools necessary for quality repairs on any car. And we have technicians who are certified by a variety of auto makers.

We have multiple locations in San Antonio to conveniently serve you, including one on Fairdale, one on SE Military, and one on SW Military. We also have locations in Live Oak and New Braunfels. Give us a call to schedule a free estimate or use our Smartphone Estimating Tool to get an estimate before visiting one of our shops. Our helpful team will guide you through the process to make sure your experience is hassle-free!

Nearly 20 years ago, a new collision center, ProCare Automotive and Collision, opened its doors in San Antonio. Today, the company experiences growth while maintaining a focus on high quality auto body repair. ProCare is now in cities across central, south, and southeast Texas.

Consequently, the company now offers collision repair in other cities such as Austin, Houston, and Victoria. The company chose for its next location to return where it all started.

new collision center san antonio

 

SW Military Drive Collision Center

ProCare started in 1999 with a location on SE Military Drive in San Antonio. After years of expanding, ProCare opened its 29th location on SW Military Drive down from the original body shop. The goal of the company’s fifth San Antonio location is to make high-quality collision repair more convenient for southwest San Antonio residents.

This new collision center adds about 20 new employees to the more than 550 who work for ProCare. This includes technicians, estimators, customer service staff, and office staff.

High-Quality and Efficient Auto Body Repair

ProCare offers collision repair, auto paint services, and paintless dent repair. Auto technicians train on industry standards in repair from vehicle makers. As a result, our team has the skills to repair any vehicle.

Among the certifications ProCare holds is the iCar Gold Class certification. Most noteworthy, the collision repair industry considers iCar Gold Class the highest training achievement. As a result, our technicians train for this every year. Also, we designate skilled experts in four key collision repair roles. Those roles are estimator, non-structural technician, steel structural technician, and refinish technician.

Contact our team to schedule a free estimate or try our Smartphone Estimating Tool. Our services are backed by a National Limited Lifetime Warranty. Likewise, our paint services are backed by Axalta Nationwide Guarantee. We stand behind the work performed on your vehicle.

Our goal is to make auto body repair hassle-free so you can get back on the road.

When your car needs auto body repair, you want to trust the technicians is trained to perform high-quality collision repair. But what if a celebrity fixed your car? Would you trust that person?

Would you trust a celebrity with auto body repair

In a survey, the Car Care Council asked more than 22,000 car owners nationwide which late-night TV host they would trust the most to fix their cars. Jimmy Kimmel, host of ABC’s “Jimmy Kimmel LIVE!” beat out Jimmy Fallon, host of NBC’s “Tonight Show” by two-tenths of a percent for the title of “Most Trusted to Work on My Car.”If you have a car accident, how do you know which San Antonio auto body shop can be trusted to fix your car? Keep three things in mind when you take your vehicle to a collision center.

Certifications

In the collision repair industry, there are certifications that are indicators of the training the technicians have completed. Before you have an auto body shop repair your car, ask if the shop offers certified collision repair. If so, find out if the body shop technicians have been certified by the manufacturer of your car and how often they train.

When the technicians train to get their certifications, the manufacturer instructs them on the specific methods and tools necessary to repair the car back to the factory condition. If the San Antonio body shop you choose offers certified collision repair for your make of vehicle, then you know that location not only has technicians who have been certified, but the shop also has the right tools to make the proper repairs.

Warranty

Most collision centers that offer quality auto body repair will back the work they do with a warranty. Ask what the warranty covers and for how long. Some shops offer a separate warranty for paint work.

Quality

Ask about the quality of work performed by the body shop San Antonio people you know would recommend. Find out if the repairs satisfy those you know. For example, ask if the paint work matched the original factory paint and were there any blemishes.

The team at ProCare Automotive & Collision, a body shop San Antonio, Texas residents have recommended for nearly 20 years, focuses on operational excellence and providing you with the highest quality collision repair. Our technicians are certified, and we provide a warranty on repairs and paint. Use our Smartphone Estimating Tool to get a fast estimate that is always free.

Not all parts are the same when it comes to car collision repair shops. There are OEM parts, or original equipment manufacturer, and then there are aftermarket parts. The parts are different and come with different prices. Certified auto body repair makes a difference in the parts used.

If you want quality and a warranty with parts, then OEM is your choice and a San Antonio body shop that offers certified auto body repair will be most likely to offer OEM parts.

Are OEM Parts Worth It?

OEM parts cost more than aftermarket because the vehicle manufacturer makes them. An OEM part will match other parts on your car and provide a better fit. The cost is often twice as much as what you may pay for an aftermarket part.

Most OEM parts come with a warranty from the manufacturer, should anything happen to the part. The OEM part replaces a part that should be identical. This gives a greater chance for higher quality.

San Antonio car collision repair shops that have certified technicians work closely with manufacturers because the technicians are trained by them. A collision center like this has experience of getting the parts from the manufacturers.

Should I Save Money with Aftermarket Parts?

There is a greater selection of aftermarket parts, but this also means they come in variations and the odds of getting a poor quality part are greater. The cost is less, so if you do not have a preference in parts and want to save money, then aftermarket parts are what you need.

Aftermarket parts can decrease the car’s value. If you lease a vehicle, you need to look into what it could cost you in the long term to use aftermarket parts. Additionally, most aftermarket parts do not offer a warranty, so be sure to ask about a warranty if you choose these parts.

When our certified technicians at ProCare Automotive and Collision, a San Antonio body shop, make repairs to a wrecked car, we believe in providing the highest quality collision repair and use OEM parts. Should you want aftermarket parts, we work to find the best part that works with your vehicle. Contact our team today to schedule a free estimate.

Maintaining good quality tires on a vehicle is something car owners must do. Insufficient tread or air pressure leads to more than just a flat tire. In 2016, 85 of the fatal crashes that occurred statewide in Texas were due to defective or slick tires. While the number of tire-related crashes has dropped in the past decade, they can still happen and send your vehicle to a local auto body shop San Antonio.

good body shop searching after wreck caused by bad tires
Woman surprised that bad tires on her car caused an accident. Now she needs to find a good body shop.

Proper tire maintenance is one of many steps car owners can take to prevent an accident. Otherwise, the car owner could be choosing a local auto body shop San Antonio for auto body repair.

Proper Tire Tread

The tread on tires can vary depending on the type of tire and the type of vehicle. You want enough tire tread to allow water on the road to go through the tread. This will give your car traction.

There is a quick test you can do with a penny. Insert the penny in the tread with Lincoln’s head pointed down into the tread. If you see all of Lincoln’s head, it’s time to replace the worn tires on your vehicle. If you don’t have change, look for the tread wear indicator bars which are located on several areas of the tire. Replace the tires if the penny is flush with the adjacent grooves.

Check the Tire Pressure

The tire pressure for every vehicle can vary. It is typically between 30 and 35 psi. Make a habit of checking your tire pressure routinely and it is especially important to do this before you drive on slick roads.

While most newer vehicles are equipped with tire sensors, you do not want to always rely on that in case the sensors malfunction. Underinflated and damaged tires are leading contributors to a blowout, which can result in a serious collision.

At ProCare Automotive and Collision, an auto body shop San Antonio residents choose, we continue to see vehicles with collision damage caused by a blowout or worn tires. If you do get into an accident, use our Smartphone Estimating Tool to get a quick free estimate so you can get your car repaired and head back out on the road again.

Porsche certified collision center

As a luxury vehicle owner, you want to preserve that quality after an accident. To ensure proper repairs for your Porsche, the first step is finding a certified collision center.

What is a Porsche Certified Collision Center?

Above all, find a collision center with Porsche certified technicians for your vehicle to look like new. Certified technicians have the skills and tools to meet Porsche’s requirements for repairs.

Taking Classes

Most noteworthy, a technician must complete extensive hours and rigorous testing to earn a certification. Because of this, Porsche trains in the classroom and in-shop through a company called I-CAR. They require a minimum of four platinum level trainings by I-CAR for recognition. These include an estimator training, two steel structural technician trainings, and a refinish technician training. A Porsche certification is a proud accomplishment for a body shop.

Adjusting the Shop

An auto body repair shop must modify its facilities with the required tools and software to hold a Porsche certification. For example, specific brands of paint, tire mounting and balancing capabilities, and lighting systems are required. To be certified, there are more than 130 requirements regarding the tools, brands, and techniques a shop and its employees must follow. Finally, factory technicians from Porsche continuously monitor the collision center to ensure quality.

As a result, choosing an auto body repair shop that is a Porsche certified collision center will give you confidence that the technicians are working with the manufacturer. ProCare Automotive & Collision prides itself for holding 14 OEM (original equipment manufacturer) certifications. Ongoing training and recertification is our commitment to guarantee your luxury vehicle receives exceptional quality repairs.

Have questions about repairs for your Porsche? Contact our team today to schedule an appointment with a certified estimator. Consequently, since we’re a Porsche certified collision repair center, we’ll show you how the process is hassle-free.

If you take your vehicle to a collision center for repair and the body shop stays busy, it can mean a couple of things. Potentially a sign of a good body shop is that they’re busy. It may also have something to do with a couple of recent surveys where Texas is not ranked in the top 5 for safe drivers. Part of the reason for this is commuting and car accidents.

We all know if you drive some of San Antonio’s busiest roads frequently, especially during rush hour, you increase your risk for an accident. The two surveys give a glimpse at life driving on Texas’ busy roads and why so many are searching on their phones for “collision repair near me.”

Best Driving Records

A recent survey took a look at the number of fatal car accidents for every state and determined the five states with the best driving records. Texas is not listed in the top five and it may have something to do with the population in Texas being greater and the state having more roads than those considered to have the best driving records. The top five states are Rhode Island, New Hampshire, Minnesota, Massachusetts, and Wisconsin.

This does not reflect total number of car accidents in states, only those in which someone was killed. A San Antonio collision center, along with law enforcement, can certainly provide a better glimpse of car crashes in specific areas.

Tolerable Commutes

Living in a metro area like San Antonio, you probably expect traffic and long commutes. It probably doesn’t surprise anyone that Texas did not make the top 5 for Most Tolerable Commutes. South Dakota, North Dakota, Montana, Nebraska, and Wyoming made the top of the list. Texas ranks 16th from the bottom of the list with a mean travel time to work of 25 minutes.

A shorter commute does not necessarily mean you won’t have a car accident. Whether a state has the best driving record or best commute, it’s important to know which San Antonio body shop you choose to repair your vehicle, should you have an accident.

While Texas may not have the best driving record or the best record for low commuting car accidents, it is home to the San Antonio ProCare Automotive and Collision family of body shops. Our certified technicians can help you with all of your auto body repair needs. Give one of our shops that is closest to you a call and schedule a free estimate. Or try our Smartphone Estimating Tool to get a fast estimate at your convenience.

Driving solo for the first time is a big step for parents who want a safe teen driver. Not only do parents want their teens to operate a car safely, but they want a safe vehicle for their new driver and not finding themselves choosing body shop locations.

According to a nationwide survey, more than 80 percent of parents purchased a used vehicle for their teens. Whether a teen will have a new vehicle or used, there are plenty of safety factors to consider when selecting a car for a teen.

safe cars can lessen the odds that your family will need a San Antonio body shop.
Safe cars ensure teens have the best resources available for safe, accident-free driving.

Tips When Considering a Car

Most teens feel more comfortable driving a tiny car. Heavier vehicles prove to protect better in the event of a collision. Horsepower tempts teens and is best for drivers with more experience. Teens lack the experience on what to do if they lose control of a vehicle. This is why electronic stability control, or ESC, is essential to help the driver have greater control.

When you find a car for your teen, check the National Highway Traffic Safety Administration’s (NHTSA) safety ratings. This will help narrow the selection. Once you find a car, check for recalls. If it is pre-owned, find out the history to determine if it needs repairs.

Choosing a San Antonio Body Shop

A part of preparing a teen for driving is also having a plan in the event an accident does happen. Most people do not get into accidents regularly, including parents, so choosing a reputable  body shop that will make the process hassle-free is good to know before the collision happens.

At ProCare Automotive and Collision, a San Antonio body shop, we help many parents and teens through the stressful moments after an accident. And we make getting an estimate easy for your teen with our Smartphone Estimating Tool. Once you receive your estimate, our team guides you through the repair process. We work with your insurance on a claim to ensure the highest quality repair so a teen’s car is safe to drive again.

When you want to find a collision center, a big part of the process is understanding how to know if your car was repaired correctly.

It is hard to spot correct repairs without the knowledge the technicians possess. The car may look okay and run fine after you leave, but it could have issues you can’t see.

What to Inspect

Before you leave a San Antonio body shop, take the time to closely look at the vehicle. After auto body repair, look for alignment between fenders and doors. Check for any noticeable gaps between panels.

With any damage to the front of the car, turn on the headlights to check for proper alignment. Examine any paint work in the daylight, if possible, to make sure the color matches. Check for any dirt trapped in the finish.

Before you pay, review the charges to make sure the amount is correct.

Regulating Repairs

Report any issues you see when you pick up your vehicle. It is best to fix the issues before you pay. Know if the collision center offers warranty, what the warranty covers, and for how long. If you experience problems after picking up your car, a warranty covers those repairs.

If you face challenges getting the repair shop to correct problems, there is not a law in Texas that governs collision repair shops. You can report the business to the Better Business Bureau for bad practices. Some circumstances could reach the level of reporting to the Texas Attorney General, if it falls under the Deceptive Trade Practices – Consumer Protection Act. For example, body shops perform a deceptive practice charging for repairs never made.

The team at ProCare Automotive and Collision, a collision center San Antonio residents choose, listens to your concerns and feedback. We hope that you are pleased with any work completed on your car, but if not, we hope you bring this to a manager’s attention. If your car needs repairs from an accident and it has not be fixed, contact our team for a free estimate. We will make your collision repair experience efficient, so you can get back on the road.

You get into an accident and now you need your car repaired at a San Antonio collision center. Finding a body shop before anything happens makes the process smoother when your car needs auto body repair.

Dozens of San Antonio body shops offer collision repair. So how do you know which one is right for you? The easiest way to narrow it down is to research the details that affect quality and customer service.

Find Reviews and Recommendations

If you are searching online for “collision repair near me,” then you can do some quick research about the collision centers you find. Keep in mind that online reviews may not tell all sides of what happened, but they can serve as an initial gauge for how well an auto body shop does business.

Ask people you know if they have used a nearby collision center and learn more about that experience. Take a close look at those vehicles to see the quality of repairs.

Direct Repair Shop

Your insurance agent may also recommend a San Antonio body shop. Insurance companies call these shops direct repair shops, or DRP. The insurance companies set specific criteria for preferred shops. Insurance companies routinely monitor the shops to make sure they maintain high-standards.

If you decide to use a DRP, the benefit is the repair process will be more streamlined. DRP shops do not have to wait for an insurance adjuster to write the estimate and order parts, so this saves time.

Keep in mind that you are not required to use a body shop that your insurance company recommends, but it is a recommendation you can consider.

Multiple Shop Operations

You may see come collision shops that have more than one location in the area. Some may be locally owned, which can be a benefit if you prefer to support locally owned businesses. Others may be nationwide. There are benefits to using a shop with multiple locations and that has local owners.

Choosing a shop with more than one location means more resources. If one stop doesn’t have the right technology or parts needed, another shop may have them. It’s also helpful for technicians if they need to seek expertise from another technician.

If you have an issue with any repairs, but you are not near the location that did the work, another location should have access to your records and take care of any warranty work.

Certifications

There are several different types of certifications in the collision repair industry. To make it easier in your search, find out about two specific types of certifications; certified collision repair and the I-CAR Gold Class recognition.

In some years, there are more than 100 redesigned vehicles on the market. With new technology and styles, it’s important for technicians to continuously train. Find out if the shop where you want to take your vehicle has technicians who can provide you with certified collision repair on your model of vehicle. If so, that means a technician has been certified by the manufacturer to make the repairs on your vehicle back to factory standards. If your vehicle is new, find out how recently the technician was certified.

Beyond certified collision repair is the I-CAR Gold Class recognition. This is the top level of role-relevant training achievement in the collision repair industry. A body shop is required to maintain the relevant training across all repair roles. It also means the shop commits to the highest standards of professionalism.

Technology to Repair Technology

Technology requires technology to repair. If you have the opportunity to visit a body shop, take a look at the equipment that location has to fix cars. Outdated technology is not a good sign.

It is often a requirement by manufacturers for the shop to have the correct technology and equipment to repair their vehicles, if they want to be certified. Also, multiple shop operations have reached a level of success to continuously invest in the locations and may have the necessary tools to do the work.

Aftermarket or OEM?

There are two categories of parts that shops can use to fix your vehicle. Original equipment manufacturer, or OEM, parts are made by the manufacturer of your car. Aftermarket parts are made by a variety of companies.

Aftermarket parts typically cost less than OEM, but they may not function as well or fit as well as original parts. If you are concerned about the value of your car once you sell it, OEM parts can help maintain that value. A quality body shop will provide you with the option to use OEM parts. However, if you choose to repair a totaled car you may decide to use aftermarket parts.

Warranty

A quality body shop will back the work performed on your vehicle with a warranty. Should anything happen related to the repairs made to your car, the body shop will repair it at no additional cost to you.

Find out what the warranty covers and for how long. Some shops offer a lifetime warranty, which means it is good for as long as you own the car.

ProCare Automotive & Collision has served San Antonio area customers for nearly 20 years. We offer a National Limited Lifetime Warranty on any collision repairs and the Axalta Nationwide Guarantee on paint work. We have four locations that are in and around the San Antonio area. Our certified technicians are ready to show you how collision repair can be hassle-free and efficient.

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