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Tag: collision repair

insurance auto body repair san antonio

Most drivers carry at least a minimum liability car insurance policy, as is required by state law. But many aren’t well-versed on what their policy covers.

There are several different types of coverage, but three of the most common forms are liability, collision, and comprehensive. The cause of the accident typically determines which type of coverage should be used at your auto body shop.

Liability

Liability is what most states require drivers to have. It only covers damage and injuries only for other people.

In Texas, 30/60/25 coverage is the most basic requirement. It represents $30,000 for each injured person, up to a total of $60,000 per accident, and $25 for property repairs.

Beyond this, you’ll be responsible for the expenses out-of-pocket. You may also be responsible for any costs to the other drivers’ car or hospital bill beyond what your policy covers.

Collision coverage

A white SUV is tipped into a steep, snowy ditch.
One-vehicle accidents are most often filed under collision coverage.

This is essentially any damage costs caused by a vehicle wreck. Even if it’s a single-car crash, like if you crashed into a median or a tree, collision coverage will go toward the repair cost.

This covers your own bills in an accident. Whereas liability is only for the other party involved, this coverage is specifically for you and your vehicle.

Comprehensive coverage

Comprehensive coverage takes care of car repair costs for anything other than a collision. Depending on the policy, it could include the cost for a rental car during your repair.

This type of coverage can be helpful if you have hail damage, a tree falls on your car, or if you hit a deer. Most comprehensive damage happens when your car is not in motion and you, the driver, have no control over the circumstances. The amount of what will be covered in repairs depends on the type of policy.

Check your policy to see the amount of coverage. Coverage can vary and it depends on what you want to pay. If you don’t want to be out-of-pocket a lot of money for repairs after an accident, discuss this with your agent to make sure you have the coverage you want.

When an insurance company determines a car to be totaled, the they will pay its cash value up to the dollar limits on your policy.

At ProCare Automotive & Collision, auto body repair San Antonio residents recommend, our team works with a variety of insurance companies. We can answer any questions about repair costs and coverage.

For more information like this, follow ProCare on Facebook.

auto body shop repair estimates technician performs car scan

You may be familiar with technicians performing a scan on a vehicle to find issues. Most auto body repair shops perform a vehicle scan to estimate your bill. When you get auto body repair estimates, find out that shop’s methods.

There are two scans to ensure that technicians find anything that is not working and to make sure all parts are working after repairs.

Pre-scan before repair

After a collision, there is likely visible damage to the body of the car. What may not be as obvious is any damage to the car’s safety or other features. A pre-scan determines not only what is not working, but damage as a result of the collision. This scan captures the diagnostic trouble codes.

Determining damage that happened during the collision is important for the insurance claim, and also if you choose to pay out-of-pocket for repairs. The scan may determine issues unrelated to the collision, and distinguishes them from those that are collision-created.

Post-scan after repair

As you choose a San Antonio auto body shop, ask about the post-scan process. You want a quality control process that guarantees any damage related to the collision, and any others set during the repair, are identified and cleared.

A post-scan will also determine if any new issues developed during repair, which is uncommon but sometimes happens. Some codes require a brief test drive to clear or driving a specific number of miles.

Some manufacturers require shops with certified technicians to perform both scans as part of its certification process. GM is among those manufacturers that mandates both scans, along with calibration to bring the car back to its pre-crash condition.

For more collision repair information, follow ProCare Automotive on Facebook.

Nearly 20 years ago, a new collision center, ProCare Automotive and Collision, opened its doors in San Antonio. Today, our company experiences growth while maintaining a focus on high quality auto body repair. We are now in cities across central, south, and southeast Texas.

ProCare now offers collision repair in other cities such as Austin, Houston, and Victoria. We chose for our next location to return where it all started.

new collision center san antonio

 

SW Military Drive Collision Center

ProCare started in 1999 with a location on SE Military Drive in San Antonio. After years of expanding, ProCare opened its 29th location on SW Military Drive down from the original body shop. The goal of the company’s fifth San Antonio location is to make high-quality collision repair more convenient for southwest San Antonio residents.

This new collision center adds about 20 new employees to the more than 550 who work for ProCare. This includes technicians, estimators, customer service staff, and office staff.

High-quality auto body repair

ProCare offers collision repair, auto paint services, and paintless dent repair. Auto technicians train on industry standards in repair from vehicle makers. As a result, our team has the skills to repair any vehicle.

Among the certifications our shops hold is the iCar Gold Class certification. Most noteworthy, the collision repair industry considers iCar Gold Class the highest training achievement. Our technicians train for this every year. Also, we designate skilled experts in four key collision repair roles. Those roles are estimator, non-structural technician, steel structural technician, and refinish technician.

Contact our team to schedule a free estimate or try our Smartphone Estimating Tool. Our services are backed by a National Limited Lifetime Warranty. Likewise, our paint services are backed by Axalta Nationwide Guarantee. We stand behind the work performed on your vehicle.

Our goal is to make auto body repair hassle-free so you can get back on the road.

Person in knee-length shorts and button up shirt sits on bench and uses a smartphone to find collision repair.
When you need to find a good collision repair shop, look for these things.

When you have an accident, you might not feel like you have the time to research collision repair shops before deciding where to go. After you type “collision center near me” into the Google search, use these steps to determine if it’s a quality shop.

1. Does your insurance have a DRP?

Your insurance may suggest a direct repair shop (DRP). This means they know and trust this shop, and consistently monitor their quality of work. Working with a DRP means the process is also more streamlined. These shops do not have to wait for an insurance adjuster to write the estimate and order parts.

You have the choice to go to another shop based on your preferences or the shop’s credibility, but your insurance may not cover as much if you go elsewhere.

2. Get an estimate

When the technician can view your car in person, the estimate will be most accurate. To get an idea of approximately how much the repairs may cost, most shops offer free estimates. Some has estimating tools online or through mobile apps.

With our store, for example, you can use a Smartphone Estimating Tool to get the process started. Photos work for an initial estimate, though a technician needs to further examine the car to determine if there is any hidden damage.

3. Is the shop certified?

Before committing to a collision repair shop, ask if the technicians are certified by the manufacturer of your car. This means that the manufacturer trains the technician specifically on their cars. They understand how to make repairs specific to your car and by the manufacturer’s recommendations.

Also, find out how often the technicians train, especially if your vehicle is brand new. Up-to-date methods are important, especially with newer technology in cars.

Being I-CAR or ASE certified is also an indicator of a good shop.

4. Learn about their warranty

Many auto body shops put a warranty on their work. Some with guarantee a lifetime limited warranty for as long as you own the vehicle, while others may be more restrictive. DRPs typically have warranties, but if they don’t, some insurances will guarantee the work as long as you use the recommended parts and shop.

For more helpful information, follow ProCare on Facebook.

A grey car with the hood bent upward in the middle.
When you choose a body shop, you might consider going to a reputable center with more resources.

We all know that choosing a company you trust is vital for something as important as your car. However, there are other reasons reputable auto shops are often the way to go.

One of the biggest benefits is that more locations = more resources.

Equipment

When a collision repair shop has more than one location, typically they have more resources. For example, one shop can call on another location for parts needed. If one location does not have necessary tools, it could rely on another location to help with the repairs.

The same goes with specific equipment used to work on your vehicle. Some shops do not have the same level of technology as others. Bigger brands will typically have newer technology because they’re better able to provide them. So even if the location nearest you does not have the specific equipment you need for your car, it’s likely there is another shop nearby that does.

Knowledgeable technicians

A reputable auto body service will have a larger pool of technicians who have a variety of training and different knowledge. The technicians can connect with each other for expert opinions, or be able to give each part of the work to someone specialized in that sort of repair.

Customer convenience

If you live in one part of San Antonio, but work in another area, multiple body shop locations are convenient. For example, if the collision repair shop offers a warranty, you could have the issue resolved at any location.

If you are a repeat customer, the body shop should have access to your car history at any location. And when a shop is big enough to have more than one location, it’s likely the company has had success in serving customers at other locations, allowing it to expand.


At ProCare Automotive and Collision, a San Antonio body shop, we have locations north and south, plus locations in Live Oak and in Victoria, Texas. Additionally, we have collision centers located in the Greater Austin area and in the Houston area that are part of our ProCare family.

For more information, follow ProCare on Facebook.

various tools and headlight parts sit on a grey slate surface
Not all car parts are created equal.

Not all parts are the same when it comes to car repair. There are OEM parts, original parts created by the manufacturer, and then there are aftermarket parts. Aftermarket parts are off-brand and have a wide variety of price and fit.

If you want quality and a warranty with parts, then OEM is a safe choice. Certified auto body shops will be likely to offer OEM parts with their repairs because they are proven to fit and work correctly.

Are OEM parts worth it?

OEM parts cost more than aftermarket because the vehicle manufacturer makes them. An OEM part will match perfectly with other parts on your car.. The cost is often twice as much as what you may pay for an aftermarket part.

Most OEM parts come with a one-year warranty from the manufacturer, should anything happen to the part.

Should I save money with aftermarket parts?

There is a greater selection of aftermarket parts, but this also means they come in variations and the odds of getting a poor quality part are greater.

However, some aftermarket parts are similar quality or even improved from the original OEM part. Doing your research on specific aftermarket parts can help you determine if there’s a better option out there. This can be time consuming, but for some, the offset cost is worth it.

Aftermarket parts may decrease the car’s value. If you lease a vehicle, you need to look into what it could cost you long-term. Additionally, most aftermarket parts do not offer a warranty, so be sure to ask about a warranty if you choose these parts.

When our certified technicians at ProCare Automotive and Collision, a San Antonio body shop, make repairs to a wrecked car, we believe in providing the highest quality collision repair and use OEM parts. Should you want aftermarket parts, we work to find the best part that works with your vehicle.

Find more information on car repair on our Facebook.

close-up of a tire on a black vehicle
Taking care of your tires can prevent accidents.

Maintaining good quality tires on a vehicle is something car owners must do. Insufficient tread or air pressure leads to more than just a flat tire. In 2017, tire-related crashes resulted in 738 fatalities nationwide. While the number of tire-related crashes has dropped in the past decade, they can still happen and cause serious damage.

Proper tire maintenance is one of many steps car owners can take to prevent an accident.

Proper tire tread

The tread on tires can vary depending on the type of tire and the type of vehicle. You want enough tire tread to allow water on the road to go through the tread. This gives your car traction.

There is a quick test you can do to check your tread. Insert the penny in the tread with Lincoln’s head pointed down into the tread. If you see the top of Lincoln’s head, it’s time to replace the worn tires on your vehicle.

If you don’t have change, look for the tread wear indicator bars which are located on several areas of the tire.

Check the tire pressure

The tire pressure for every vehicle can vary but is typically between 30 and 35 psi. Make a habit of checking your tire pressure routinely and it is especially important to do this before you drive on slick roads.

While most newer vehicles are equipped with tire sensors, you do not want to always rely on that in case the sensors malfunction. Under-inflated and damaged tires are leading contributors to a blowout, which can result in a serious collision.

For more car care advice, follow us on Facebook.

A car sits on the side of the road with tall flames coming out of it, and a plume of dark smoke.
You might have a feeling your car is totaled, but you can still have its value assessed by your insurance.

You step out of your car, and you take a look at the damage to your vehicle. That’s the moment you know it’s more than a fender bender. You may ask yourself “Is my car totaled?”

It’s unlikely you’ll find out at the scene of a crash: The car’s value and body shop repair cost determines if it is repairable. It’s also important to know your insurance policy and the process to file a claim for repairs, which can make the process of repairs more affordable and/or timely.

 

What to do with a car totaled accident

The repair team will inspect the damage, complete the repair estimate, and compare it with the car’s current value. If the repair estimate is more than the current car value, the insurance will not qualify it for repair.

For example, a car with a value of $5,000 that needs $7,000 worth of repair will not qualify.

Check your insurance policy to know what you should expect with a vehicle that is not repairable. In most cases, the insurance company will issue you a check for the value of the car. If you do not agree with the amount, you can get quotes from used car dealers, view prices online, and note any additional or special features on your car. Show this documentation to the insurance company to dispute the amount.

Keeping a totaled vehicle

Cars hold sentimental value for many and some choose to repair a totaled vehicle.

Contact your insurance company as soon as possible. The insurance company will subtract the vehicle’s salvage value from the amount it planned to pay you. To drive the car again, you need a salvage title. Repairs are your responsibility.

If you want a totaled car fixed, find a body shop you trust to provide an accurate estimate to repair the vehicle.

At ProCare Automotive and Collision in San Antonio, we have experienced and trained technicians who know exactly what it will take to repair the vehicle back to a safe and drivable condition again.

For more posts like this, visit ProCare Automotive and Collision on Facebook.

If you have an accident in a GM vehicle, you’ll want to find a GM certified body shop. This means the technicians at that auto body shop train with GM to make the repairs as specified.

Recently, General Motors announced plans to launch a comprehensive collision certification program. This new program holds collision centers to the highest standards in the industry. It also tracks their certified body shops on specific procedures. As a result, GM will use these metrics to generate a score. That score will determine recommendations for car owners.

gm certified san antonio body shop

Repair checklist

Technicians must earn the certification based on requirements from the manufacturer. Those requirements vary by manufacturer. GM’s new program will be more extensive. It will include new criteria that many San Antonio body shops need to follow.

The new program will include measurements for performing pre-repair and post-repair scans of the car. This ensures the car was checked for any issues before repairs. In addition, it helps guarantee all necessary repairs were made. Other criteria in the program includes performing recalibration and welding technique.

Finding a GM certified body shop

The new program will hold auto body shops more accountable. It will also help GM car owners find better body shop options for their vehicle.

GM will use this program to base its collision repair recommendations for customers using its OnStar platform.

ProCare Automotive & Collision, a San Antonio body shop, offers GM certified collision repair. Our technicians regularly train on the latest techniques.

For more about ProCare, visit us on Facebook.

A close-up of a shiny silver car, light reflecting on the hood and windshield.
Aluminum cars may not look different, but they require different care at the body shop.

Manufacturers continuously modify what they use to make cars, and more vehicles are now being made with aluminum. More than a million cars on the road are now aluminum, and they require a different kind of training to repair body damage.

Using aluminum weighs less, making the vehicle more fuel efficient and attractive to car buyers. Adding aluminum reduces the weight of the vehicle by hundreds of pounds. This is good news for car owners who will pay less in fuel.

But repairing aluminum vehicles presents a challenge. Because it is not widely used, few shops are certified to work on aluminum. When looking for a collision repair shop for your vehicle, ask if that body shop has aluminum certified technicians.

Why aluminum collision repair is different

A silver Ford F-150 sits in a bright room.
The aluminum Ford F-150 came out in 2015.

The debut of the aluminum Ford F-150 presents a new challenge for some auto body repair shops. Repairing vehicles that are not made primarily of steel takes training and the right tools. This can be costly for some smaller collision repair shops.

Shops need a certification from Ford to make manufacturer-standard repairs.

More aluminum on the roads

It is not just Ford producing aluminum-made cars anymore. In addition, GM is launching a “mixed materials strategy” with its 2019 Chevrolet Silverado. The company says training from the manufacturer will be necessary for any body shops. Consequently, collision repair shops will have to invest thousands of dollars in tools and training to make the repairs.

ProCare Automotive and Collision, a body shop in San Antonio, has aluminum certified technicians. Our technicians train with manufacturers for long-lasting professional repairs.

For more posts like this, visit us on Facebook.

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