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Tag: collision

A pair of hands hold a smartphone with ProCare on the screen.
Using your smartphone can get you a quick preliminary estimate without going to the shop.

Technology changes just about everything. It provides safety features on cars and added conveniences. Your phone also helps you make informed decisions about what auto body shop to choose.

Your smartphone can now make your collision repair simpler. ProCare Collision offers a smartphone estimating tool that customers can use anywhere, and get a preliminary estimate without stepping into the shop.

Use your phone to get a collision repair estimate

When you have car damage and need repairs made quickly, this is a fast way to start the process. You can have the estimate tool texted to you from the ProCare Collision website.

To start, take photos of the damage, submit them through the tool, and receive an estimate via email within 24 hours. Then, you’ll have an idea of a baseline cost for your vehicle repair with ProCare.

Benefits of a smartphone estimating tool

This tool helps you get the repair process started right away. It can be done at any time of the day or night that is convenient to you. Once you have an idea of the cost and what it may take to repair the vehicle, you can begin working with the ProCare Collision team to have the repairs started.

Keep in mind that estimates provided from photos are only a preliminary estimate based on visible damage and that could change once a technician inspects the car more thoroughly. There could potentially be damage that isn’t visible to the eye, such as mechanical or to the car’s computer system.

For companies with fleet vehicles, using the Smartphone Estimating Tool can be beneficial so it doesn’t take vehicles or the employee away from work on the job.


ProCare launched the estimating tool to make the auto body repair process more efficient and hassle free. Use the tool to get your free estimate and we’ll get you back on the road.

For more information, visit ProCare on Facebook.

An outside view of two dash cameras attached near the top of a windshield.
Dash cameras are becoming increasingly popular, filming the outside or inside of a car while driving.

We live in a world where much of what we do in public is on camera. If you go inside a business, you may be on a security camera. When attending events, you may be in someone’s video from a smartphone. And now, more drivers use dash cameras than ever before. Many people use them in their personal vehicles to capture various perspectives while driving.

There is not a specific law in Texas that pertains to dash cameras. However, there are privacy and driving laws that drivers using a dash camera should know.

Privacy rights

With cameras that surround us in public and people using their smartphones, it is easy to forget that we do have rights to our privacy.

Recording video from a dash camera while driving is not against the law in San Antonio, as long as it is hands-free. Mount the camera on the dash and never maneuver it while driving. If you are recording audio, remember the privacy laws in Texas regarding consent to being recorded with audio.

Also, it is not against the law to record a traffic stop, or any interaction with police, in Texas.

Keep a clear view

If your dash camera is mounted on the dashboard or on your windshield, do not put it in a location that blocks your view. Make sure your camera doesn’t prevent you from seeing vital road signs, pedestrians, or other vehicles.

Also, never depend on a dash camera as your view for driving. The camera can serve as a different perspective of what you see while driving and can become an extra set of eyes, but should not be relied upon for safety.

Benefits of dash camera video for a collision center

Close-up of a front bumper and headlight, dented and misaligned.
Dash cameras can help drivers when talking to car repair technicians and their insurance.

Drivers who get into a wreck can provide the video footage to their body shop for repair technicians to review. Technicians can then have a better understanding of the impact to the car and possible damage.

The video can also be helpful for insurance agents, determining blame for an accident, or viewing your driving behaviors that may have caused the crash.

At ProCare Collision, a body shop in San Antonio, we have provided high quality collision repair to vehicles for more than 60 years. The more details you have regarding the accident can help our technicians provide the most accurate repairs to your car so you can get back on the road.

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towing to local auto body shop
Figure out your options and coverage when it comes to towing.

When you get in an accident, it feels like everything is happening at once. Law enforcement is asking what happened, you have questions from the other driver, and your insurance company needs details. Additionally, you have to determine if you need towing services.

You have towing options

A tow truck may arrive to the accident scene as a request from law enforcement. Or, a truck could show up unsolicited after hearing about the accident on scanner traffic. Just like choosing body shop locations that you want to use, you have the right to select the towing company. Whether or not there is a tow truck on site, you can choose whichever service best fits your needs.

Know Your Insurance Policy

Know what your insurance policy covers when you sign up. Go back and review your policy from time to time to remember what is covered, including roadside assistance coverage. If you have that, your insurance company will cover the cost of the tow, but the coverage may likely have a maximum number of miles it can be towed. If you do not have coverage for towing, this will be an expense you need to pay out of pocket.

Also, keep in mind if your insurance company does not cover towing, you may have benefits from other places, including AAA, that may keep you from paying for that tow. Some credit card companies also offer roadside assistance.

Understand the Costs

Be specific when asking questions from the tow truck driver about all fees involved with the towing process, including where it will be towed and if there are storage fees associated. Do not allow the company to tow your vehicle without a clear understanding of the cost and if possible, request a printed invoice with the detailed pricing with the towing fee, storage fees, and any other charges. The printed invoice will be necessary to provide to your insurance company for reimbursement, if you have roadside assistance.

If you need assistance getting your car towed and you want to rest assured it will be towed to a secure location, give ProCare Automotive & Collision a call. We will schedule the tow and help you through the repair process so you can get back on the road.

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