Tag: San Antonio body shop
Texas has miles and miles of highways. With all those roads, thankfully the Lone Star State does not rank at the top for the most dangerous highways in the country. California ranks number one in that category. But maybe you’re curious, what are the most dangerous roads in Texas?
If you travel near any of the major cities, take note of some of the most dangerous highways.
Topping the List in the San Antonio Area
A recent study showed that a 14-mile stretch of I-410 claimed most of the 176 fatalities that occurred from 2013 to 2015. The study also showed that I-35 is on the list and in the San Antonio area, there were nine accidents near mile marker 101 that resulted in 13 fatalities. Eleven more crashes occurred near mile 128 that resulted in 11 total fatalities.
Two areas of Interstate 10 also ranked in the top 25 on the list. U.S. Highway 90, FM 2252, SL 13, and SL 1604 were also on the list. As many San Antonio residents may know, some of these are in high traffic areas which increases the risk for major collisions.
What drivers can do on dangerous roads
Knowing which areas are at a greater risk for accidents can help drivers be more aware and possibly avoid the need for auto body repair and reduce the risk for injury or death. They should always be aware of their surroundings and other vehicles.
In high traffic areas, it’s especially important to watch your speed, watch for road signs, as well as erratic or careless drivers. High speed can lead to serious accidents (and we know how SA drivers love to speed). Slowing down can give you more reaction time if you need to drive defensively.
At ProCare Automotive and Collision we not only work in San Antonio, but we also live here. We care about our neighbors and our community.
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When you have an accident, you might not feel like you have the time to research collision repair shops before deciding where to go. After you type “collision center near me” into the Google search, use these steps to determine if it’s a quality shop.
1. Does your insurance have a DRP?
Your insurance may suggest a direct repair shop (DRP). This means they know and trust this shop, and consistently monitor their quality of work. Working with a DRP means the process is also more streamlined. These shops do not have to wait for an insurance adjuster to write the estimate and order parts.
You have the choice to go to another shop based on your preferences or the shop’s credibility, but your insurance may not cover as much if you go elsewhere.
2. Get an estimate
When the technician can view your car in person, the estimate will be most accurate. To get an idea of approximately how much the repairs may cost, most shops offer free estimates. Some has estimating tools online or through mobile apps.
With our store, for example, you can use a Smartphone Estimating Tool to get the process started. Photos work for an initial estimate, though a technician needs to further examine the car to determine if there is any hidden damage.
3. Is the shop certified?
Before committing to a collision repair shop, ask if the technicians are certified by the manufacturer of your car. This means that the manufacturer trains the technician specifically on their cars. They understand how to make repairs specific to your car and by the manufacturer’s recommendations.
Also, find out how often the technicians train, especially if your vehicle is brand new. Up-to-date methods are important, especially with newer technology in cars.
4. Learn about their warranty
Many auto body shops put a warranty on their work. Some with guarantee a lifetime limited warranty for as long as you own the vehicle, while others may be more restrictive. DRPs typically have warranties, but if they don’t, some insurances will guarantee the work as long as you use the recommended parts and shop.
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If you take your vehicle to a collision center for repair and the body shop stays busy, it can mean a couple of things. Potentially a sign of a good body shop is that they’re busy. It may also have something to do with a couple of recent surveys where Texas is not ranked in the top 5 for safe drivers. Part of the reason for this is commuting and car accidents.
We all know if you drive some of San Antonio’s busiest roads frequently, especially during rush hour, you increase your risk for an accident. The two surveys give a glimpse at life driving on Texas’ busy roads and why so many are searching on their phones for “collision repair near me.”
Best Driving Records
A recent survey took a look at the number of fatal car accidents for every state and determined the five states with the best driving records. Texas is not listed in the top five and it may have something to do with the population in Texas being greater and the state having more roads than those considered to have the best driving records. The top five states are Rhode Island, New Hampshire, Minnesota, Massachusetts, and Wisconsin.
This does not reflect total number of car accidents in states, only those in which someone was killed. A San Antonio collision center, along with law enforcement, can certainly provide a better glimpse of car crashes in specific areas.
Living in a metro area like San Antonio, you probably expect traffic and long commutes. It probably doesn’t surprise anyone that Texas did not make the top 5 for Most Tolerable Commutes. South Dakota, North Dakota, Montana, Nebraska, and Wyoming made the top of the list. Texas ranks 16th from the bottom of the list with a mean travel time to work of 25 minutes.
A shorter commute does not necessarily mean you won’t have a car accident. Whether a state has the best driving record or best commute, it’s important to know which San Antonio body shop you choose to repair your vehicle, should you have an accident.
While Texas may not have the best driving record or the best record for low commuting car accidents, it is home to the San Antonio ProCare Automotive and Collision family of body shops. Our certified technicians can help you with all of your auto body repair needs. Give one of our shops that is closest to you a call and schedule a free estimate. Or try our Smartphone Estimating Tool to get a fast estimate at your convenience.
When you want to find a collision center, a big part of the process is understanding how to know if your car was repaired correctly.
It is hard to spot correct repairs without the knowledge the technicians possess. The car may look okay and run fine after you leave, but it could have issues you can’t see.
What to Inspect
Before you leave a San Antonio body shop, take the time to closely look at the vehicle. After auto body repair, look for alignment between fenders and doors. Check for any noticeable gaps between panels.
With any damage to the front of the car, turn on the headlights to check for proper alignment. Examine any paint work in the daylight, if possible, to make sure the color matches. Check for any dirt trapped in the finish.
Before you pay, review the charges to make sure the amount is correct.
Report any issues you see when you pick up your vehicle. It is best to fix the issues before you pay. Know if the collision center offers warranty, what the warranty covers, and for how long. If you experience problems after picking up your car, a warranty covers those repairs.
If you face challenges getting the repair shop to correct problems, there is not a law in Texas that governs collision repair shops. You can report the business to the Better Business Bureau for bad practices. Some circumstances could reach the level of reporting to the Texas Attorney General, if it falls under the Deceptive Trade Practices – Consumer Protection Act. For example, body shops perform a deceptive practice charging for repairs never made.
The team at ProCare Automotive and Collision, a collision center San Antonio residents choose, listens to your concerns and feedback. We hope that you are pleased with any work completed on your car, but if not, we hope you bring this to a manager’s attention. If your car needs repairs from an accident and it has not be fixed, contact our team for a free estimate. We will make your collision repair experience efficient, so you can get back on the road.
You get into an accident and now you need your car repaired at a San Antonio collision center. Finding a body shop before anything happens makes the process smoother when your car needs auto body repair.
Dozens of San Antonio body shops offer collision repair. So how do you know which one is right for you? The easiest way to narrow it down is to research the details that affect quality and customer service.
Find Reviews and Recommendations
If you are searching online for “collision repair near me,” then you can do some quick research about the collision centers you find. Keep in mind that online reviews may not tell all sides of what happened, but they can serve as an initial gauge for how well an auto body shop does business.
Ask people you know if they have used a nearby collision center and learn more about that experience. Take a close look at those vehicles to see the quality of repairs.
Direct Repair Shop
Your insurance agent may also recommend a San Antonio body shop. Insurance companies call these shops direct repair shops, or DRP. The insurance companies set specific criteria for preferred shops. Insurance companies routinely monitor the shops to make sure they maintain high-standards.
If you decide to use a DRP, the benefit is the repair process will be more streamlined. DRP shops do not have to wait for an insurance adjuster to write the estimate and order parts, so this saves time.
Keep in mind that you are not required to use a body shop that your insurance company recommends, but it is a recommendation you can consider.
Multiple Shop Operations
You may see come collision shops that have more than one location in the area. Some may be locally owned, which can be a benefit if you prefer to support locally owned businesses. Others may be nationwide. There are benefits to using a shop with multiple locations and that has local owners.
Choosing a shop with more than one location means more resources. If one stop doesn’t have the right technology or parts needed, another shop may have them. It’s also helpful for technicians if they need to seek expertise from another technician.
If you have an issue with any repairs, but you are not near the location that did the work, another location should have access to your records and take care of any warranty work.
There are several different types of certifications in the collision repair industry. To make it easier in your search, find out about two specific types of certifications; certified collision repair and the I-CAR Gold Class recognition.
In some years, there are more than 100 redesigned vehicles on the market. With new technology and styles, it’s important for technicians to continuously train. Find out if the shop where you want to take your vehicle has technicians who can provide you with certified collision repair on your model of vehicle. If so, that means a technician has been certified by the manufacturer to make the repairs on your vehicle back to factory standards. If your vehicle is new, find out how recently the technician was certified.
Beyond certified collision repair is the I-CAR Gold Class recognition. This is the top level of role-relevant training achievement in the collision repair industry. A body shop is required to maintain the relevant training across all repair roles. It also means the shop commits to the highest standards of professionalism.
Technology to Repair Technology
Technology requires technology to repair. If you have the opportunity to visit a body shop, take a look at the equipment that location has to fix cars. Outdated technology is not a good sign.
It is often a requirement by manufacturers for the shop to have the correct technology and equipment to repair their vehicles, if they want to be certified. Also, multiple shop operations have reached a level of success to continuously invest in the locations and may have the necessary tools to do the work.
Aftermarket or OEM?
There are two categories of parts that shops can use to fix your vehicle. Original equipment manufacturer, or OEM, parts are made by the manufacturer of your car. Aftermarket parts are made by a variety of companies.
Aftermarket parts typically cost less than OEM, but they may not function as well or fit as well as original parts. If you are concerned about the value of your car once you sell it, OEM parts can help maintain that value. A quality body shop will provide you with the option to use OEM parts. However, if you choose to repair a totaled car you may decide to use aftermarket parts.
A quality body shop will back the work performed on your vehicle with a warranty. Should anything happen related to the repairs made to your car, the body shop will repair it at no additional cost to you.
Find out what the warranty covers and for how long. Some shops offer a lifetime warranty, which means it is good for as long as you own the car.
ProCare Automotive & Collision has served San Antonio area customers for nearly 20 years. We offer a National Limited Lifetime Warranty on any collision repairs and the Axalta Nationwide Guarantee on paint work. We have four locations that are in and around the San Antonio area. Our certified technicians are ready to show you how collision repair can be hassle-free and efficient.
By now, you may have heard the term, certified collision repair, used by San Antonio body shops. You may wonder what that matters to you as a customer. Some may think it’s a simple certification that the collision center earned. A certification makes the difference in the safety, function, and value of your vehicle. It takes time for any body shop San Antonio residents choose to train its technicians. It takes money to have the required equipment that is necessary to make the repairs according to the manufacturer.
Collision centers may hold a variety of certifications, all which have different meaning for the customer. As technology changes, the right training and equipment means an auto body shop will provide higher quality work.
The Meaning of Certified
Certified collision repair means the manufacturer trains a technician to make repairs. When researching body shops, ask how frequently the technicians train. This makes a difference if you wreck a brand new car. It also signifies how much emphasis a body shop puts into quality.
Additionally, shops spend a significant amount of money to have the right equipment for making the repairs. Most manufacturers require a shop to have certified technicians and the necessary tools.
Working regularly with manufacturers helps to understand the need for certain methods and tools. Certified technicians and the right equipment help ensure quality repairs.
Why the Certification Matters
Every car owner cares if a repaired vehicle functions correctly. The better training and equipment a shop offers, the more likely it is to make higher quality repairs.
There are more details than ever for technicians to consider. Technicians now focus on auto body parts and technology. All of this affects function and safety. The smallest details make a difference in safety after repairs. For example, a technician must follow the manufacturer’s specifications to repair a damaged automatic emergency braking (AEB) system. If the technician does not follow the recommended method, the car may not be safe to drive.
If you own a luxury vehicle, certified collision repair is important for the value of your car. Shops that are certified in brands such as Porsche, Land Rover, or Audi use OEM, or original equipment manufacturer, parts. OEM parts cost slightly more than aftermarket parts because they come from the manufacturer. These parts fit more precisely to your vehicle. Should anything happen to the parts, the automaker typically offers a warranty.
Manufacturer Certifications are Different
All brands of vehicles differ from one another and the same is true for the qualifications to become certified. For example, GM requires its certified body shops to perform a scan on vehicles before and after repairing.
A specialized tool is used to identify trouble codes and issues in the car’s powertrain and safety systems. A technician can use it to find out if something is or is not working, or if something is not properly calibrated such as a rear backup camera.
GM not only enforces a scanning mandate, but it requires technicians to only perform the specific repairs which they are trained and certified. Honda ProFirst also has a mandate on scanning, plus mandates on repairing aluminum versus steel.
GM and Honda are not alone in enforcing its certification requirements. Audi conducts audits of its certified collision centers and discovered some shops are not consulting their instructions before repairing Audi vehicles. Manufacturers are ensuring that their certifications mean the technicians and the shops are following what they have been instructed to do.
Aluminum Certified Collision Repair
With more cars being made from aluminum to reduce weight, aluminum collision repair requires specialized training and equipment, just like manufacturer certifications. Manufacturers can provide this certification.
If a shop is aluminum certified, manufacturers will regulate this repair just as they do for all other repair. As an example, Honda ProFirst requires its certified body shops to keep steel and aluminum repair separate with dedicated spaces for each.
If you have an aluminum vehicle, ask a body shop about its certifications. A shop may state it is Ford Aluminum Certified, but if you own a Lincoln Navigator ask if the technicians took the additional training course offered by Ford, for Lincoln. If you are ever unsure about aluminum certification, ask someone at the auto body shop.
The certified technicians at ProCare Automotive & Collision, a San Antonio body shop, hold 14 OEM certifications from a variety of manufacturers, such as Land Rover, Jaguar, Porsche, Audi, Honda, GM, and others. We have aluminum certified repair facilities with technicians trained by the manufacturers on how to properly repair aluminum vehicles. Contact our team to learn more about our high-quality certified collision repair and schedule a free estimate for your auto body repair needs.
When you take your car to a local body shop, you want the repair work to be to your specifications. You also want to make sure you get the best deal for the work you need since each body shop charges different prices.
There are a few tips to keep in mind as you research the best local body shop. These key points will make the process easier and can lead you to a body shop that performs quality work.
The first step to finding a quality auto body repair shop is getting multiple recommendations. One way is to contact your local Better Business Bureau to find out if any complaints have been filed against a body shop you are considering.
Also, ask people you know, and look at reviews online. Word-of-mouth recommendations speak to the quality and experience, so pay attention to these recommendations especially from people you trust.
Location and overhead
When you find a highly recommended local body shop, visit the location. Location may be a reason a shop could charge more per hour for labor costs. An auto body shop located in an area where property is expensive may charge more in labor to cover those costs.
Inquire about warranties
A reputable auto body shop will guarantee the work with a warranty. Find out about the warranty to body repairs and paint work on your vehicle. Ask what the warranty specifically covers and how long the warranty lasts.
Check for maker certifications
Find a shop that is certified to work on your make of vehicle. Technicians who have been trained to make repairs specified by the maker has the necessary equipment to make those repairs.
Ask about estimates
There are two questions you should ask a body shop about estimates. Find out if they offer free estimates and if they use the insurance company’s estimate or if they use their own estimate. You will want to use a body shop that uses their own estimate and not performing repairs based on the insurance company’s recommendation of repairs.
If you need auto body repair to your vehicle, contact ProCare Automotive and Collision. We are the San Antonio local body repair shop that provides free estimates and guarantees the work with a warranty. A personal service consultant will work with you every step of the way in the repair process to make sure the work is completed to your satisfaction.