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Tag: San Antonio body shops

By now, you may be familiar with technicians performing a scan on a vehicle to find issues. Most San Antonio auto body shop repair estimates centers perform a scan. When you get auto body repair estimates find out that shop’s methods. It should be thorough during the entire repair process.

There are two scans to ensure that technicians find anything that is not working and to make sure all parts are working after repairs.

auto body shop repair estimates technician performs car scan

Pre-Scan Before Repair

After a collision, there is likely visible damage to the body of the car. What may not be as obvious is any damage to the car’s safety or other features. A pre-scan determines not only what is not working, but damage as a result of the collision. This scan captures the diagnostic trouble codes (DTCs).

Determining damage that happened during the collision is important for the insurance claim and if you choose to pay out-of-pocket for repairs. The scan distinguishes from issues that may be unrelated to the collision.

Post-Scan After Repair

As you choose a San Antonio auto body shop, ask about the post-scan process. You want a quality control process that guarantees any DTCs related to the collision and any set during the repair are identified and cleared.

A post-scan will also determine if any new issues developed during repair, which is not common but happens. Some codes require a brief test drive to clear or driving a specific number of miles.

Some manufacturers require shops with certified technicians to perform both scans as part of its certification process. GM is among those manufacturers that mandates both scans, along with calibration to bring the car back to its pre-crash condition.

At ProCare Automotive & Collision, a San Antonio auto body shop repair estimates and collision repair shop, we require our technicians to follow a detailed quality control process. We believe in the importance of a pre-scan and a post-scan to ensure your vehicle is safe to drive again. Give us a call and schedule a free estimate. Choosing a body shop can be tricky, but we’re here to help. Our team can answer any questions you may have about our process and auto body repair estimates.

When choosing body shop businesses, think about finding a reputable auto body repair company with multiple locations.

There are several factors to consider. Inquire if the auto body shop has more than one location in the area. That can provide benefits for better service.

why should I choose a local auto body shop with multiple locations
Why does it matter if my local auto body shop has more than one location?

Resources

When a collision repair shop has more than one location, typically they have more resources. For example, one shop can call on another location for parts needed.

There is a larger pool of technicians who have a variety of training and different knowledge. The technicians can connect with each other for expert opinions.

If one location does not have necessary tools, it could rely on another location to help with the repairs.

Customer Convenience

If you live in one part of San Antonio, but work in another area, multiple body shop locations are convenient. For example, if the collision repair shop offers a warranty, you could have the issue resolved at any location.

If you are a repeat customer, the body shop should have access to your car history at any location. And when a shop is big enough to have more than one location, it’s likely the company has had success in serving customers at other locations, allowing it to expand.

At ProCare Automotive and Collision, a San Antonio body shop, we have locations north and south, plus locations in Live Oak and in Victoria, Texas. Additionally, we have collision centers located in the Greater Austin area and in the Houston area that are part of our ProCare family of collision centers. Give us a call today at any one of our locations that is convenient to you and we’ll make sure you have a hassle-free repair experience.

Not all parts are the same when it comes to car collision repair shops. There are OEM parts, or original equipment manufacturer, and then there are aftermarket parts. The parts are different and come with different prices. Certified auto body repair makes a difference in the parts used.

If you want quality and a warranty with parts, then OEM is your choice and a San Antonio body shop that offers certified auto body repair will be most likely to offer OEM parts.

Are OEM Parts Worth It?

OEM parts cost more than aftermarket because the vehicle manufacturer makes them. An OEM part will match other parts on your car and provide a better fit. The cost is often twice as much as what you may pay for an aftermarket part.

Most OEM parts come with a warranty from the manufacturer, should anything happen to the part. The OEM part replaces a part that should be identical. This gives a greater chance for higher quality.

San Antonio car collision repair shops that have certified technicians work closely with manufacturers because the technicians are trained by them. A collision center like this has experience of getting the parts from the manufacturers.

Should I Save Money with Aftermarket Parts?

There is a greater selection of aftermarket parts, but this also means they come in variations and the odds of getting a poor quality part are greater. The cost is less, so if you do not have a preference in parts and want to save money, then aftermarket parts are what you need.

Aftermarket parts can decrease the car’s value. If you lease a vehicle, you need to look into what it could cost you in the long term to use aftermarket parts. Additionally, most aftermarket parts do not offer a warranty, so be sure to ask about a warranty if you choose these parts.

When our certified technicians at ProCare Automotive and Collision, a San Antonio body shop, make repairs to a wrecked car, we believe in providing the highest quality collision repair and use OEM parts. Should you want aftermarket parts, we work to find the best part that works with your vehicle. Contact our team today to schedule a free estimate.

If you take your vehicle to a collision center for repair and the body shop stays busy, it can mean a couple of things. Potentially a sign of a good body shop is that they’re busy. It may also have something to do with a couple of recent surveys where Texas is not ranked in the top 5 for safe drivers. Part of the reason for this is commuting and car accidents.

We all know if you drive some of San Antonio’s busiest roads frequently, especially during rush hour, you increase your risk for an accident. The two surveys give a glimpse at life driving on Texas’ busy roads and why so many are searching on their phones for “collision repair near me.”

Best Driving Records

A recent survey took a look at the number of fatal car accidents for every state and determined the five states with the best driving records. Texas is not listed in the top five and it may have something to do with the population in Texas being greater and the state having more roads than those considered to have the best driving records. The top five states are Rhode Island, New Hampshire, Minnesota, Massachusetts, and Wisconsin.

This does not reflect total number of car accidents in states, only those in which someone was killed. A San Antonio collision center, along with law enforcement, can certainly provide a better glimpse of car crashes in specific areas.

Tolerable Commutes

Living in a metro area like San Antonio, you probably expect traffic and long commutes. It probably doesn’t surprise anyone that Texas did not make the top 5 for Most Tolerable Commutes. South Dakota, North Dakota, Montana, Nebraska, and Wyoming made the top of the list. Texas ranks 16th from the bottom of the list with a mean travel time to work of 25 minutes.

A shorter commute does not necessarily mean you won’t have a car accident. Whether a state has the best driving record or best commute, it’s important to know which San Antonio body shop you choose to repair your vehicle, should you have an accident.

While Texas may not have the best driving record or the best record for low commuting car accidents, it is home to the San Antonio ProCare Automotive and Collision family of body shops. Our certified technicians can help you with all of your auto body repair needs. Give one of our shops that is closest to you a call and schedule a free estimate. Or try our Smartphone Estimating Tool to get a fast estimate at your convenience.

You get into an accident and now you need your car repaired at a San Antonio collision center. Finding a body shop before anything happens makes the process smoother when your car needs auto body repair.

Dozens of San Antonio body shops offer collision repair. So how do you know which one is right for you? The easiest way to narrow it down is to research the details that affect quality and customer service.

Find Reviews and Recommendations

If you are searching online for “collision repair near me,” then you can do some quick research about the collision centers you find. Keep in mind that online reviews may not tell all sides of what happened, but they can serve as an initial gauge for how well an auto body shop does business.

Ask people you know if they have used a nearby collision center and learn more about that experience. Take a close look at those vehicles to see the quality of repairs.

Direct Repair Shop

Your insurance agent may also recommend a San Antonio body shop. Insurance companies call these shops direct repair shops, or DRP. The insurance companies set specific criteria for preferred shops. Insurance companies routinely monitor the shops to make sure they maintain high-standards.

If you decide to use a DRP, the benefit is the repair process will be more streamlined. DRP shops do not have to wait for an insurance adjuster to write the estimate and order parts, so this saves time.

Keep in mind that you are not required to use a body shop that your insurance company recommends, but it is a recommendation you can consider.

Multiple Shop Operations

You may see come collision shops that have more than one location in the area. Some may be locally owned, which can be a benefit if you prefer to support locally owned businesses. Others may be nationwide. There are benefits to using a shop with multiple locations and that has local owners.

Choosing a shop with more than one location means more resources. If one stop doesn’t have the right technology or parts needed, another shop may have them. It’s also helpful for technicians if they need to seek expertise from another technician.

If you have an issue with any repairs, but you are not near the location that did the work, another location should have access to your records and take care of any warranty work.

Certifications

There are several different types of certifications in the collision repair industry. To make it easier in your search, find out about two specific types of certifications; certified collision repair and the I-CAR Gold Class recognition.

In some years, there are more than 100 redesigned vehicles on the market. With new technology and styles, it’s important for technicians to continuously train. Find out if the shop where you want to take your vehicle has technicians who can provide you with certified collision repair on your model of vehicle. If so, that means a technician has been certified by the manufacturer to make the repairs on your vehicle back to factory standards. If your vehicle is new, find out how recently the technician was certified.

Beyond certified collision repair is the I-CAR Gold Class recognition. This is the top level of role-relevant training achievement in the collision repair industry. A body shop is required to maintain the relevant training across all repair roles. It also means the shop commits to the highest standards of professionalism.

Technology to Repair Technology

Technology requires technology to repair. If you have the opportunity to visit a body shop, take a look at the equipment that location has to fix cars. Outdated technology is not a good sign.

It is often a requirement by manufacturers for the shop to have the correct technology and equipment to repair their vehicles, if they want to be certified. Also, multiple shop operations have reached a level of success to continuously invest in the locations and may have the necessary tools to do the work.

Aftermarket or OEM?

There are two categories of parts that shops can use to fix your vehicle. Original equipment manufacturer, or OEM, parts are made by the manufacturer of your car. Aftermarket parts are made by a variety of companies.

Aftermarket parts typically cost less than OEM, but they may not function as well or fit as well as original parts. If you are concerned about the value of your car once you sell it, OEM parts can help maintain that value. A quality body shop will provide you with the option to use OEM parts. However, if you choose to repair a totaled car you may decide to use aftermarket parts.

Warranty

A quality body shop will back the work performed on your vehicle with a warranty. Should anything happen related to the repairs made to your car, the body shop will repair it at no additional cost to you.

Find out what the warranty covers and for how long. Some shops offer a lifetime warranty, which means it is good for as long as you own the car.

ProCare Automotive & Collision has served San Antonio area customers for nearly 20 years. We offer a National Limited Lifetime Warranty on any collision repairs and the Axalta Nationwide Guarantee on paint work. We have four locations that are in and around the San Antonio area. Our certified technicians are ready to show you how collision repair can be hassle-free and efficient.

By now, you may have heard the term, certified collision repair, used by San Antonio body shops. You may wonder what that matters to you as a customer. Some may think it’s a simple certification that the collision center earned. A certification makes the difference in the safety, function, and value of your vehicle. It takes time for any body shop San Antonio residents choose to train its technicians. It takes money to have the required equipment that is necessary to make the repairs according to the manufacturer.

Collision centers may hold a variety of certifications, all which have different meaning for the customer. As technology changes, the right training and equipment means an auto body shop will provide higher quality work.

The Meaning of Certified

Certified collision repair means the manufacturer trains a technician to make repairs. When researching body shops, ask how frequently the technicians train. This makes a difference if you wreck a brand new car. It also signifies how much emphasis a body shop puts into quality.

Additionally, shops spend a significant amount of money to have the right equipment for making the repairs. Most manufacturers require a shop to have certified technicians and the necessary tools.

Working regularly with manufacturers helps to understand the need for certain methods and tools. Certified technicians and the right equipment help ensure quality repairs.

Why the Certification Matters

Every car owner cares if a repaired vehicle functions correctly. The better training and equipment a shop offers, the more likely it is to make higher quality repairs.

There are more details than ever for technicians to consider. Technicians now focus on auto body parts and technology. All of this affects function and safety. The smallest details make a difference in safety after repairs. For example, a technician must follow the manufacturer’s specifications to repair a damaged automatic emergency braking (AEB) system. If the technician does not follow the recommended method, the car may not be safe to drive.

If you own a luxury vehicle, certified collision repair is important for the value of your car. Shops that are certified in brands such as Porsche, Land Rover, or Audi use OEM, or original equipment manufacturer, parts. OEM parts cost slightly more than aftermarket parts because they come from the manufacturer. These parts fit more precisely to your vehicle. Should anything happen to the parts, the automaker typically offers a warranty.

Manufacturer Certifications are Different

All brands of vehicles differ from one another and the same is true for the qualifications to become certified. For example, GM requires its certified body shops to perform a scan on vehicles before and after repairing.

A specialized tool is used to identify trouble codes and issues in the car’s powertrain and safety systems. A technician can use it to find out if something is or is not working, or if something is not properly calibrated such as a rear backup camera.

GM not only enforces a scanning mandate, but it requires technicians to only perform the specific repairs which they are trained and certified. Honda ProFirst also has a mandate on scanning, plus mandates on repairing aluminum versus steel.

GM and Honda are not alone in enforcing its certification requirements. Audi conducts audits of its certified collision centers and discovered some shops are not consulting their instructions before repairing Audi vehicles. Manufacturers are ensuring that their certifications mean the technicians and the shops are following what they have been instructed to do.

Aluminum Certified Collision Repair

With more cars being made from aluminum to reduce weight, aluminum collision repair requires specialized training and equipment, just like manufacturer certifications. Manufacturers can provide this certification.

If a shop is aluminum certified, manufacturers will regulate this repair just as they do for all other repair. As an example, Honda ProFirst requires its certified body shops to keep steel and aluminum repair separate with dedicated spaces for each.

If you have an aluminum vehicle, ask a body shop about its certifications. A shop may state it is Ford Aluminum Certified, but if you own a Lincoln Navigator ask if the technicians took the additional training course offered by Ford, for Lincoln. If you are ever unsure about aluminum certification, ask someone at the auto body shop.

The certified technicians at ProCare Automotive & Collision, a San Antonio body shop, hold 14 OEM certifications from a variety of manufacturers, such as Land Rover, Jaguar, Porsche, Audi, Honda, GM, and others. We have aluminum certified repair facilities with technicians trained by the manufacturers on how to properly repair aluminum vehicles. Contact our team to learn more about our high-quality certified collision repair and schedule a free estimate for your auto body repair needs.

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