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Tag: technology

A grey car with the hood bent upward in the middle.
When you choose a body shop, you might consider going to a reputable center with more resources.

We all know that choosing a company you trust is vital for something as important as your car. However, there are other reasons reputable auto shops are often the way to go.

One of the biggest benefits is that more locations = more resources.

Equipment

When a collision repair shop has more than one location, typically they have more resources. For example, one shop can call on another location for parts needed. If one location does not have necessary tools, it could rely on another location to help with the repairs.

The same goes with specific equipment used to work on your vehicle. Some shops do not have the same level of technology as others. Bigger brands will typically have newer technology because they’re better able to provide them. So even if the location nearest you does not have the specific equipment you need for your car, it’s likely there is another shop nearby that does.

Knowledgeable technicians

A reputable auto body service will have a larger pool of technicians who have a variety of training and different knowledge. The technicians can connect with each other for expert opinions, or be able to give each part of the work to someone specialized in that sort of repair.

Customer convenience

If you live in one part of San Antonio, but work in another area, multiple body shop locations are convenient. For example, if the collision repair shop offers a warranty, you could have the issue resolved at any location.

If you are a repeat customer, the body shop should have access to your car history at any location. And when a shop is big enough to have more than one location, it’s likely the company has had success in serving customers at other locations, allowing it to expand.


At ProCare Automotive and Collision, a San Antonio body shop, we have locations north and south, plus locations in Live Oak and in Victoria, Texas. Additionally, we have collision centers located in the Greater Austin area and in the Houston area that are part of our ProCare family.

For more information, follow ProCare on Facebook.

A pair of hands hold a smartphone with ProCare on the screen.
Using your smartphone can get you a quick preliminary estimate without going to the shop.

Technology changes just about everything. It provides safety features on cars and added conveniences. Your phone also helps you make informed decisions about what auto body shop to choose.

Your smartphone can now make your collision repair simpler. ProCare Collision offers a smartphone estimating tool that customers can use anywhere, and get a preliminary estimate without stepping into the shop.

Use your phone to get a collision repair estimate

When you have car damage and need repairs made quickly, this is a fast way to start the process. You can have the estimate tool texted to you from the ProCare Collision website.

To start, take photos of the damage, submit them through the tool, and receive an estimate via email within 24 hours. Then, you’ll have an idea of a baseline cost for your vehicle repair with ProCare.

Benefits of a smartphone estimating tool

This tool helps you get the repair process started right away. It can be done at any time of the day or night that is convenient to you. Once you have an idea of the cost and what it may take to repair the vehicle, you can begin working with the ProCare Collision team to have the repairs started.

Keep in mind that estimates provided from photos are only a preliminary estimate based on visible damage and that could change once a technician inspects the car more thoroughly. There could potentially be damage that isn’t visible to the eye, such as mechanical or to the car’s computer system.

For companies with fleet vehicles, using the Smartphone Estimating Tool can be beneficial so it doesn’t take vehicles or the employee away from work on the job.


ProCare launched the estimating tool to make the auto body repair process more efficient and hassle free. Use the tool to get your free estimate and we’ll get you back on the road.

For more information, visit ProCare on Facebook.

Two dash cameras are suspended from the windshield, recording the scene in front of the car.
Dash cams are becoming increasingly popular.

Examining the Dash Cam Trend

Dashboard cameras – a type of technology that, in the past, were mainly associated with officers of the law – are rising in popularity among drivers in the US. Both the reasons drivers use dash cams and the legal issues surrounding them are complex.

An Objective Eyewitness

Perhaps the most obvious motivation behind the on-board cameras – or “dash cams” – is the hope that the captured footage may help in case of an accident or ticket. Many people opting for dash cams are professional drivers whose livelihoods depend on maintaining a good driving record. Many use it as a witness in case of an accident, where the video provides time-stamped proof of the driver’s actions.

In one example, a driver who was pulled over for using his cell phone while driving was found to be innocent when the footage from his two-way dash cam revealed that he was merely scratching his ear, not violating the law. Dash cam footage might also help assign fault in insurance claims, helping victims avoid both undeserved rate increases and deductible expenses when they take their car to their body shop.

The cameras can provide a more objective account of an incident than humans might be able to provide. Regardless of good intentions, high-stress events like car accidents can result in less-than-perfect recall from the people involved.

Could Cameras Create Better Drivers?

Some dash cam proponents suggest that on-board cameras could be used to create better drivers. For example, parents of new teen drivers could use dash cam footage to monitor their young drivers and provide feedback. It might be helpful for a teen driver to watch how they are displaying reckless habits before they lead to an accident or ticket.

What’s more, some dash cam users feel that having the devices in their car has made them into more responsible and mindful drivers. The very awareness that you are being recorded might curb reckless driving habits. And in reviewing footage, drivers have the opportunity to spot bad driving habits they weren’t aware they were guilty of. The practice of reviewing the video from on-board cameras might be beneficial for both new drivers and veterans behind the wheel, though studies to confirm this idea are still needed.

What Does the Law Say?

Generally speaking, dash cam use is considered legal and the footage the units provide can usually be used as evidence in a court of law. But, different states have different rules about the devices’ footage and their physical placement in the vehicle. Texas allows dashboard cams with some restrictions.

Regulations about where and how the cameras can be mounted might vary, as can a state’s restrictions on recording people (like passengers in the vehicle) without consent. If dash cams continue to grow in popularity, the rules regulating their use will likely become more established.

The next time you are dealing with car damage, regardless if you captured the incident with an on-board cam, call the expert team at ProCare Collision, a San Antonio paint and body shop.

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210-775-1850