When an accident happens, you’ll likely need a nearby auto body shop. Insurance companies often recommend a shop from their direct repair shop program. They choose the shops they trust to meet their own standards, within the customer’s local area.
Some collision centers offer more conveniences to be on the DRP list. As a result, this makes auto body repair easier for the customer.
Recommended auto body shop
A direct repair shop meets specific criteria established by your insurance company. Your insurance agent will likely recommend a body shop nearby that is both convenient and trusted to do quality repairs.
Insurance companies routinely monitor direct repair shops to check for quality practices, so these shops are typically likely to have higher standards. This often means efficient, less expensive, and better customer service.
These shops will be a streamlined process for the customer who goes with their insurer’s recommendation because those locations do not have to wait for communication back-and-forth with the agent.
Choosing a DRP
You can choose your insurer’s DRP recommendation or use a different one. The decision on where you want your car repaired is yours. However, the insurance agency might be more willing to pay for repairs through their preferred shop than one they don’t work with. It’s important to ask questions to both your insurance agent and prospective shops.
Important things to ask include whether the repairs have a lifetime warranty, whether your insurance will fully cover the repairs for one shop or another, and if the shop technicians are certified in auto body repair.
A direct repair shop in San Antonio
At ProCare Automotive & Collision, a San Antonio collision center, we are proud to be a direct repair shop that is preferred by many popular insurance companies. Our goal is to provide exceptional customer service and exceed expectations for auto body repair. We have the latest equipment to provide our team with the tools necessary for quality repairs on any car. And we have technicians who are certified by a variety of automakers.
We have multiple locations across the state. Our team will guide you through the process to make sure your experience is hassle-free!
For more information on auto body repair, follow ProCare on Facebook.